Trouble sending word document to PC

[kellog]

Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel I am trying to send word documents to a PC and it opens as a zip drive for the PC and is unreadable. I am using Microsoft word for mac and saving the file as a: Word Document (.docx). What can I do to make the file compatible?

 

[CyberTaz]

The problem is the system and/or the user at the other end. It could be
either of several things but without knowing what their software version is
or how it's being delivered it's hard to say exactly what they're doing
wrong. The OXML (.docx) file is basically a zipped format which is
improperly being unzipped rather than being opened. [BTW: It's 'zip' or
'zipped' *file*, not "drive" -- a Zip Drive is a high capacity removable
media storage device produced by Iomega ]

 

[MsG233]

I am having a similar problem. My operating system is Mac OS X 10.6.2 (Snow Leopard). I created a newsletter using publishing view, saved it in print view as a .docx file and sent it to someone who uses a PC and Office 2007. It came up blank with only page breaks and section breaks showing.

I tried to open the document myself on another PC that uses Office 2007. It was blank with only page and section breaks visible. The PC's are in different locations and do not share a network or server.

I have e-mailed several .docx documents since installing Snow Leopard, with no problem. This is the first time I've run into this situation.

 

[CyberTaz]

Your issue is completely different... Word 2008 is the only version of Word
that supports Pub Layout. There is no other version of the program ‹ Mac or
PC ‹ that can effectively display documents created using that mode,
especially if certain features are used. Output the document as a PDF & send
that to your recipients so they can read it.

Also, please refrain from posting a REPLY to another post just because your
concern seems to be "similar". It's always best to submit a NEW QUESTION so
the threads don't get tangled up in each other's underwear

Thanks for your cooperation

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Jim Gordon Mac MVP]

The problem is the system and/or the user at the other end. It could be
either of several things but without knowing what their software version
is or how it's being delivered it's hard to say exactly what they're
doing wrong. The OXML (.docx) file is basically a zipped format which is
improperly being unzipped rather than being opened. [BTW: It's 'zip' or
'zipped' *file*, not "drive" -- a Zip Drive is a high capacity removable
media storage device produced by Iomega ]

Something that has been surfacing lately is that older mail programs,
Mulberry in particular at higher education institutions, may have never
been updated to know which application to use when it encounters any of
the new office file formats such as .docx, .xlsx, .xlsb, .pptx etc. If
someone is using a "legacy" (wretched old) email program and has not
manually updated the preferences, they'll get the unwanted behavior.

It's OK if these people want to use ancient software, but at some point
they should learn how to set it up properly. Some programs (like
Mulberry) let you add and change file associations in their preferences.
Others rely on the operating system. Either way, if the email program
does not properly handle the incoming mail, then it's no wonder the
documents don't open properly.

-Jim