J
John
I migrated to a new computer with OL 2007/ vista from my old computer
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.
KB 287563
("Contact information does not appear in the address book in Outlook") seems
to address this, but the final step (repeated below) doesn't work:
Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to "Step
2: Mark your contact folder for use with your address book." [Outlook Address
Book is listed, so I click Close and go to Step 2]
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click OK.
Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.
I read a number of responses here so the next step I took was trying to add
a new adress book. This didn't work Outlook stated there already exists and
no second can be used.
When I go to account settings/adress book and try to change the adress book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other way
to get my contacts in the adress book.
OL2007/XP.
I transferred the data from outlook wit Easy transfer tool. This was a mess.
Something went wrong and I had to use a repair tool called scanpst.exe
I got my e-mail messages OK, but the adress book has problems.
KB 287563
("Contact information does not appear in the address book in Outlook") seems
to address this, but the final step (repeated below) doesn't work:
Microsoft Office Outlook 2007
1. On the Tools menu, click Accout Settings .
2. Click the Adress Books tab.
3. If your Outlook Address Book is listed, click Close, and then go to "Step
2: Mark your contact folder for use with your address book." [Outlook Address
Book is listed, so I click Close and go to Step 2]
Step 2: Mark your contact folder for use with your address book
1. On the File menu, point to Folder, and then click Properties for your
folder name.
2. On the Outlook Address Book tab, click to select the Show this folder as
an e-mail address book check box, type a descriptive name, and then click OK.
Here is the problem, with Contacts hightlighted, I go to
File>Folder>"Properties for "Contacts"," click on the Outlook Address Book
tab, and "Show this folder as an e-mail Address Book" is grayed out.
I read a number of responses here so the next step I took was trying to add
a new adress book. This didn't work Outlook stated there already exists and
no second can be used.
When I go to account settings/adress book and try to change the adress book
a pop-up comes up but there is no adressbook the field is blank.
The next thing I did was to create a new profile this went OK.
But how do I get my old data in the new profile, or is there some other way
to get my contacts in the adress book.