trouble with office on mac

[fellssm]

i have two problems with all of the applications in office.
First, when i launch an application, i get error message "quit
unexpectedly, want to retry, then i hit rety and i get the same
message and click reopen and get error message and then click again
and it finally opens. what do i do to fix this?
second, when i close any of the applications, i get mesage asking do i
want to use new or old settings, how do i get rid of this?

Thnaks

 

[JE McGimpsey]

i have two problems with all of the applications in office.
First, when i launch an application, i get error message "quit
unexpectedly, want to retry, then i hit rety and i get the same
message and click reopen and get error message and then click again
and it finally opens. what do i do to fix this?
second, when i close any of the applications, i get mesage asking do i
want to use new or old settings, how do i get rid of this?

What version of Office and MacOS?

You may find some help here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

 

[Diane Ross]

i have two problems with all of the applications in office.
First, when i launch an application, i get error message "quit
unexpectedly, want to retry, then i hit rety and i get the same
message and click reopen and get error message and then click again
and it finally opens. what do i do to fix this?
second, when i close any of the applications, i get mesage asking do i
want to use new or old settings, how do i get rid of this?

Unexpected Quits

Try repairing Disk Permissions: Open Disk Utility (/Applications/Utilities),
select your hard disk volume in the left pane, click the First Aid tab, then
click Repair Disk Permissions.

Simply updating to a newer version of Mac OS X may resolve issues with
unexpected quits. Re-applying the latest combo updater from Apple can also
overwrite potentially problem causing files.

<http://www.entourage.mvps.org/troubleshoot/combo.html>

Re-install Office from original media then updating, can resolve issues with
unexpected quits. Use "Remove Office" first.

Delete .plist files: Unexpected quits -- especially those that occur after a
major Mac OS X update -- can be solved by deleting corrupt .plist files.

Preferences can be found in your User's Library/Preferences folder:
com.microsoft.OfficeNotifications.plist
com.microsoft.DatabaseDaemon.plist
com.microsoft.Entourage.plist
Microsoft folder
com.apple.LaunchServices.plist

Caches: In some cases, unexpected quits an other issues can be resolved by
deleting specific system caches. Try deleting files that start with
"com.apple.LaunchServices" from the /Library/Caches folder.

Control-Click (Right-Click) causes unexpected quit, Crashes upon right-click
are usually associated with 3rd-party contextual menu items.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash30>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>