Troubles with form created in Word 2004 for Mac working in Windows Word 2000...

[diane]

Hi All!

I hope everyone's day is going well!

I am using Mac 10.3 and Word 2004 to create a form with fields to fill
it in.

A customer using Windows and Word 2000 is having troubles with the
form. The fields are all displaying "{FORMTEXT}" and he cannot erase
or type over it.

This hasn't ever happened to any of my other customers that I know of
and I cannot figure it out. Does anyone have any ideas?

Thank you very much!!
Diane

 

[Daiya Mitchell]

Sounds like he is showing Field Codes instead of field results, nothing to
do with your form, just his settings.

Right-click and Toggle Field Codes, or hit alt-F9 .

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Diane:

If Daiya's advice does not solve this, the other thing it could be is that
the document needs to be Protected for Forms for the form fields to work.

It sounds as though the document protection applied in Word 2004 has not
carried through to the document when opened in Word 2000.

Tell him to use Tools>Protect and protect the document for Forms and it will
all work again.

cheers

Hi All!

I hope everyone's day is going well!

I am using Mac 10.3 and Word 2004 to create a form with fields to fill
it in.

A customer using Windows and Word 2000 is having troubles with the
form. The fields are all displaying "{FORMTEXT}" and he cannot erase
or type over it.

This hasn't ever happened to any of my other customers that I know of
and I cannot figure it out. Does anyone have any ideas?

Thank you very much!!
Diane

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

 

[diane]

Thank you to both of you! I've sent the suggestions to him, I'll post
here how it goes.

Thank you again and have a great day!
Diane