Troubles with meeting requests

[JasonMeyer]

Have a user that has reported when ever she gets a meeting request and goes
to accept it Outlook2002 becomes unresponsive for about 5 minutes. Then
after the extreme wait she gets the typical "send response..." window. When
she pushes ok, again takes about 5 minutes but this time you get the slow
response from server window...with the cancel option. All other functions
work normally with no problems or slownessNo one else gets this problem at
all. Any ideas?


Jason

 

[Andy David - Exchange MVP]

Assuming that Office XP is patched with the latest SP, it could be her
calendar is corrupt.
One option that may be worth trying:
If you can track down the old exchange32.exe client, you could try
exporting her calendar to a pst, then via the exchange32.exe client,
delete her calendar folder from her mailbox.
Restart Outlook with the /ResetFolders switch and import the calendar
pst back in.

 

[JasonMeyer]

I suppose what I could do...since i can't find exchange32.exe...would be to
use exmerge to export her entire mailbox...delete/recreate it then import
the exmerge back in...

 

[JasonMeyer]

Ok. Here is an update.

Used OWA to delete the calendar...after I exmerged just the calendar folder.

ran /resetfolders and it created a new calendar folder that I confirmed was
blank.

exmerged the pst back into the mailbox and did it with a merge operation,
didn't do a replace since it should be a new calendar....

Still getting the same problems of accepting appointments drives outlook to
not respond for about 5 minutes...

Jason

 

[Andy David - Exchange MVP]

Any add-ons installed in Outlook?
Have you tried creating a new Outlook profile? Tried it another
machine?
Is this true for all meeting requests or particular ones?

 

[JasonMeyer]

Removed the (shudder) hotbar add on awhile ago...well before this problem.
Gonna try the new profile, just have to wait again for a time to do it.
Any meeting request that comes in.

Gonna try it out with OWA and see if the problem happens their, forgot to
try that the other day. If it works going to remove the profile and create a
new one....

Will keep you update, thanks for the help Andy.

Jason

 

[JasonMeyer]

Well it works fine in OWA. I deleted her profile and created a new
one....issue still exists.