troubleshoot contacts fields, full name - lastname reverses

[Anne-Louise]

Suddenly, when I enter a new contact in my Outlook Address Book (Microsoft
Outlook version 2002) the field for Full Name reverses lastname and firstname
although I enter these in firstname, lastname order. This means that when
entering addresses in my email some of the list comes up by lastname although
most is by firstname. I must have changed something, but don't know what.
Please help !

AnneW

 

[Brian Tillman]

Suddenly, when I enter a new contact in my Outlook Address Book
(Microsoft Outlook version 2002) the field for Full Name reverses
lastname and firstname although I enter these in firstname, lastname
order. This means that when entering addresses in my email some of
the list comes up by lastname although most is by firstname. I must
have changed something, but don't know what. Please help !

Since the Address Book contains no data, you should never enter anything
from the Address Book. Your contacts are in the Contacts folders and that
where you should add them.

 

[Anne-Louise]

Sorry - the word Address Book is obviously misleading, so ignore it - I am
referring to Contacts. Should do a Detect and Repair perhaps ?

 

[Russ Valentine [MVP-Outlook]]

No. Just reset the order for the Full Name... field correctly: Tools >
Options > Preferences > Contact Options...

 

[Anne-Louise]

Thank you. This has solved most of my problem, as the name fields are now
working as they should. However, when sending an email if I click on the To
box and enter the person's firstname I find that the few I recently added are
still listed by lastname. Is there a way to reverse this ?

No. Just reset the order for the Full Name... field correctly: Tools >
Options > Preferences > Contact Options...
--
Russ Valentine
[MVP-Outlook]

Sorry - the word Address Book is obviously misleading, so ignore it - I am
referring to Contacts. Should do a Detect and Repair perhaps ?

 

[Russ Valentine [MVP-Outlook]]

So now you are trying to sort the Outlook Address Book?
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order there

--
Russ Valentine
[MVP-Outlook]

Thank you. This has solved most of my problem, as the name fields are now
working as they should. However, when sending an email if I click on the
To
box and enter the person's firstname I find that the few I recently added
are
still listed by lastname. Is there a way to reverse this ?

No. Just reset the order for the Full Name... field correctly: Tools >
Options > Preferences > Contact Options...
--
Russ Valentine
[MVP-Outlook]

Sorry - the word Address Book is obviously misleading, so ignore it - I
am
referring to Contacts. Should do a Detect and Repair perhaps ?

:


Suddenly, when I enter a new contact in my Outlook Address Book
(Microsoft Outlook version 2002) the field for Full Name reverses
lastname and firstname although I enter these in firstname, lastname
order. This means that when entering addresses in my email some of
the list comes up by lastname although most is by firstname. I
must
have changed something, but don't know what. Please help !

Since the Address Book contains no data, you should never enter
anything
from the Address Book. Your contacts are in the Contacts folders and
that
where you should add them.

 

[Anne-Louise]

The penny dropped... I complicated something that should have been very
simple to fix ! In the 'file as' box - I deleted the lastname, firstname I
had typed in myself, selected the 'lastname, firsname' that then came up
automatically and all the name entries are in the same order again. I had to
do this for each entry separately, so was very glad the problem has not been
going on for too many weeks !

Thanks for your solution

No. Just reset the order for the Full Name... field correctly: Tools >
Options > Preferences > Contact Options...
--
Russ Valentine
[MVP-Outlook]

Sorry - the word Address Book is obviously misleading, so ignore it - I am
referring to Contacts. Should do a Detect and Repair perhaps ?