troubleshoot create an envelope while in MS Word using Outlook

A

April

While in the Microsoft Word program I click on the Envelope icon, then click
on the Microsoft Outlook address book (not Outlook Express) (before I was
able to access the addresses and create envelopes while in Word) and the
computer locks up and takes MS Word away and recovers all documents in it.
Can anyone help me fix this please?
 

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