R
Rickster21a
Help! I had to reinstall Win XP pro SP2 and everyting else on my boss's
laptop computer. I had saved his old .pst (Outlook 2003) file and decided to
install Office 2007 Professional. I configured Outlook 2007 then copied back
his old .pst file and all was well, for a short while. He has started to
rebuild his junk mail and safe sender lists by senders and domains (we have
been getting a lot of junk mail and it was driving all of us crazy). I did
the exact same thing for my computer and there has been no problems.
Now the problem: No my boss has trusted senders being moved to his junk mail
folder. He also gets two or three copies of some messages in his inbox (or
Junk mail) folder. I tried repairing and compacting his .pst file, repairing
the Outlook installation, and then finally uninstalled Outlook and
reinstalled, all to no avial.
Is there anyway to fix this? Can we clean out his Junk-mail filter and go
back to default settings (he does not want to loose all of his data or the
names in his lists, he just wants them to work properly).
laptop computer. I had saved his old .pst (Outlook 2003) file and decided to
install Office 2007 Professional. I configured Outlook 2007 then copied back
his old .pst file and all was well, for a short while. He has started to
rebuild his junk mail and safe sender lists by senders and domains (we have
been getting a lot of junk mail and it was driving all of us crazy). I did
the exact same thing for my computer and there has been no problems.
Now the problem: No my boss has trusted senders being moved to his junk mail
folder. He also gets two or three copies of some messages in his inbox (or
Junk mail) folder. I tried repairing and compacting his .pst file, repairing
the Outlook installation, and then finally uninstalled Outlook and
reinstalled, all to no avial.
Is there anyway to fix this? Can we clean out his Junk-mail filter and go
back to default settings (he does not want to loose all of his data or the
names in his lists, he just wants them to work properly).