Try this Fix for Word/Excel Crashes With Networked Printers

P

Paul Heckmann

After a lot of different fix tries, I finally got this one to work. First,
delete all drivers relating to XP (or older) for the printer you're having
issues with. Then, go to the printer website and download the Vista drivers
to the PC you are working on - write down the location. Next, add a LOCAL
printer (NOT NETWORK), "create a new port", add a "TCP/IP" port, add the LAN
IP for both the host name/IP and the port name. Add the Vista drivers and you
should be good to go. This may give you a bandaid until this is fixed.

Paul Heckmann
 

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