Trying to install Office 2000 updates freezes when checking CD source.

[Ant]

Hello.

I have this old Toshiba Satellite notebook running Windows 98 SE (all
critical updates) and Office 2000 SP3 Premium. I am trying to download
the latest two updates (one for PowerPoint and one for Outlook). Every
time Office Update checks for the inserted Office 2000 Premium CD #1, it
freezes and Windows 98 becomes unresponsive (mouse cursor still can
move, but no clicking). Ctrl-alt-del would result a blue screen and have
to hard reset to reboot.

How can I install the latest updates without the CD #1 or from the HDD?
I have to use the CD either way for smaller patches or bigger
patches. Thank you in advance.
--
"PLEASE tell your aardvark that I'm NOT an anthill!" --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Susan Ramlet]

Hi, Ant,

Have you tried to re-install / repair your Office installation using that
CD? Could the CD itself be corrupt, or the drive?

 

[Ant]

Have you tried to re-install / repair your Office installation using that
CD? Could the CD itself be corrupt, or the drive?

No. However, I managed get it to work after copying the CD files and
directories/folders to the HDD. I ejected the CD and ran the updates.
The updater asked for the CD source and I pointed it to the HDD
(data.msi). That worked. I wasted 500 MB of disk space, but it worked.

I had NO problems reading the CD even though it took almost ten minutes
to copy (old notebook and DVD-ROM drive).
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is/was listening to a song on his home computer: The Darkness -
Givin' Up

 

[Susan Ramlet]

Cool. Thanks for posting back with what resolved it.