Trying to reinstall Office & Missing 25 digit key code

L

LAT

I purchased a Gateway computer and additionally purchased
MS Office Professional. I was missing certain tools that
I needed (mainly MS Equation Editor). I tried to custom
install just that component, however, it did not show up.
I tried this several times (yes, I restarted). Finally, I
decided to uninstall ms office and reinstall with a
customized install based on all the little things that I
needed that a basic install does not put in.
My problem -
I do not have the 25 digit key code - I can not find the
original certificate. I have a proof of purchase showing
that I actually legally purchased the sw. How can I
reinstall this without the key code?
Lisa
 
M

Milly Staples [MVP - Outlook]

You will need to contact Gateway for the code if you purchased the software
from them.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, LAT asked:

| I purchased a Gateway computer and additionally purchased
| MS Office Professional. I was missing certain tools that
| I needed (mainly MS Equation Editor). I tried to custom
| install just that component, however, it did not show up.
| I tried this several times (yes, I restarted). Finally, I
| decided to uninstall ms office and reinstall with a
| customized install based on all the little things that I
| needed that a basic install does not put in.
| My problem -
| I do not have the 25 digit key code - I can not find the
| original certificate. I have a proof of purchase showing
| that I actually legally purchased the sw. How can I
| reinstall this without the key code?
| Lisa
 
D

Donald McDaniel

LAT said:
I purchased a Gateway computer and additionally purchased
MS Office Professional. I was missing certain tools that
I needed (mainly MS Equation Editor). I tried to custom
install just that component, however, it did not show up.
I tried this several times (yes, I restarted). Finally, I
decided to uninstall ms office and reinstall with a
customized install based on all the little things that I
needed that a basic install does not put in.
My problem -
I do not have the 25 digit key code - I can not find the
original certificate. I have a proof of purchase showing
that I actually legally purchased the sw. How can I
reinstall this without the key code?
Lisa

It's just not possible to install Office without the Product Key. If you do
not provide the Product Key during installation, the installation will
continue to ask for the Product Key, and will go no farther.

--
Donald L McDaniel
Post all replies to the Newsgroup,
so that all may be informed.
Remove the obvious to reply by email.
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