Trying to reinstall Outlook 2007 but file says Not Available

[danni38]

I am trying to re-install Outlook 2007, but from the Setup CD it indicates
"not available" on the Outlook portion. Is there any way to correct this and
get it back? My previous version was 2000 and I was able to re-install it in
the meantime. Even in the Repair portion of the Add/Remove section of Office
Programs, it has the same thing. When it was first installed I was unable to
change any Account settings and it would crash after attempting to open other
features or it would freeze. Any help would be greatly appreciated.

 

[Diane Poremsky [MVP]]

if outlook 2000 is installed you can't install outlook 2007. You need to
uninstall outlook 2000 first.

--
Diane Poremsky [MVP - Outlook]



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[danni38]

Sorry, forgot to mention that it was an update version of the Small Business
Office 2007. My computer is running XP service pk 3, (if that makes a
difference).

if outlook 2000 is installed you can't install outlook 2007. You need to
uninstall outlook 2000 first.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am trying to re-install Outlook 2007, but from the Setup CD it indicates
"not available" on the Outlook portion. Is there any way to correct this
and
get it back? My previous version was 2000 and I was able to re-install it
in
the meantime. Even in the Repair portion of the Add/Remove section of
Office
Programs, it has the same thing. When it was first installed I was unable
to
change any Account settings and it would crash after attempting to open
other
features or it would freeze. Any help would be greatly appreciated.

 

[Diane Poremsky [MVP]]

It doesn't matter what version it is - if you have any previous version of
outlook installed you need to uninstall it.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Sorry, forgot to mention that it was an update version of the Small
Business
Office 2007. My computer is running XP service pk 3, (if that makes a
difference).

if outlook 2000 is installed you can't install outlook 2007. You need to
uninstall outlook 2000 first.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I am trying to re-install Outlook 2007, but from the Setup CD it
indicates
"not available" on the Outlook portion. Is there any way to correct
this
and
get it back? My previous version was 2000 and I was able to re-install
it
in
the meantime. Even in the Repair portion of the Add/Remove section of
Office
Programs, it has the same thing. When it was first installed I was
unable
to
change any Account settings and it would crash after attempting to open
other
features or it would freeze. Any help would be greatly appreciated.