Trying to uninstall Beta

[Ryan Dell]

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Patrick Schmid [MVP]]

If you get stuck on the first step (the one you are talking about), just
keep going. The steps that have you delete items in the registry and
files will remove the beta fully no matter what the outcome of the first
step.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[Ryan Dell]

Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

 

[Patrick Schmid [MVP]]

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[Ryan Dell]

because the installation of the new one says that i still have the old one
installed

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

 

[Patrick Schmid [MVP]]

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

because the installation of the new one says that i still have the old one
installed

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Ryan Dell]

I have looked at your uninstall link and I have just noticed the building
blox thing.
I have typed in the run command and it has come up with a file names 1033

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

because the installation of the new one says that i still have the old one
installed

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Ryan Dell]

http://support.microsoft.com/default.aspx/kb/927222/en-us
this is the right kb but i cannot "remove" office by the add or remove
programmes panel.
Hope this helps

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

because the installation of the new one says that i still have the old one
installed

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Patrick Schmid [MVP]]

I thought you had followed the manual removal steps? If you did, Office
2007 should no longer appear in Add/Remove Programs.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

http://support.microsoft.com/default.aspx/kb/927222/en-us
this is the right kb but i cannot "remove" office by the add or remove
programmes panel.
Hope this helps

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

because the installation of the new one says that i still have the old one
installed

:

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Ryan Dell]

Im gonna give it antoher shot, ive already done it and its still there

I thought you had followed the manual removal steps? If you did, Office
2007 should no longer appear in Add/Remove Programs.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

http://support.microsoft.com/default.aspx/kb/927222/en-us
this is the right kb but i cannot "remove" office by the add or remove
programmes panel.
Hope this helps

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


because the installation of the new one says that i still have the old one
installed

:

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Ryan Dell]

Hello,
Ive got up to the part where it says delete file anmed "office 12". I have
deleted all but 2 files in the folder by the name of MSOHEV and OLMAPI32
which display as being in use or fully write protected. Do you know how i can
stop these or delete these or doesnt it matter ??
Thanks
Ryan

Im gonna give it antoher shot, ive already done it and its still there

I thought you had followed the manual removal steps? If you did, Office
2007 should no longer appear in Add/Remove Programs.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

http://support.microsoft.com/default.aspx/kb/927222/en-us
this is the right kb but i cannot "remove" office by the add or remove
programmes panel.
Hope this helps
:

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


because the installation of the new one says that i still have the old one
installed

:

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell

 

[Patrick Schmid [MVP]]

Rename the folder, reboot, delete the renamed folder.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Hello,
Ive got up to the part where it says delete file anmed "office 12". I have
deleted all but 2 files in the folder by the name of MSOHEV and OLMAPI32
which display as being in use or fully write protected. Do you know how i can
stop these or delete these or doesnt it matter ??
Thanks
Ryan

Im gonna give it antoher shot, ive already done it and its still there

I thought you had followed the manual removal steps? If you did, Office
2007 should no longer appear in Add/Remove Programs.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


http://support.microsoft.com/default.aspx/kb/927222/en-us
this is the right kb but i cannot "remove" office by the add or remove
programmes panel.
Hope this helps
:

See the KB for that error message on my RTM Issues Page. I'd bet that
it's the PDF/XPS add-in that Office 2007 is complaining about.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


because the installation of the new one says that i still have the old one
installed

:

Why can't you install the new version?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Hello,
I have done these steps 3 times now with no luck, I am waiting to install
the new version but I cant.
Is there any way someone can guide me through this or give me more suppourt.
Thanks
Ryan

:

Hello,
I have been following the manual removal steps of beta and have got stumped
where it says
"a. Click Start, click Run, and then type msiexec.exe /x.
b. Drag the .msi file that you found to the Open box.

After you do this, the Open box should contain the following text:
msiexec.exe /x Path_to_msi "

because when i type in "msiexec.exe /x" a box appears saying do you want to
install this product, this is not what microsoft say. They say something
about an open box and that is no where to be seen.
All help and advice would be greatly appreciated as I have the original copy
waiting to be installed.
Thanks
Ryan Dell