turn off encryption

[gerard]

can not send emails, have ran encryption and cant get it off

 

[Diane Poremsky [MVP]]

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[gerard]

out look 2003. the message is encrypted by acer edata security management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

can not send emails, have ran encryption and cant get it off

 

[Brian Tillman [MVP - Outlook]]

out look 2003. the message is encrypted by acer edata security management.
i
ran that programe by mistake. not an it expert dont know if this onfo will
help

I don't see how this is an Outlook question. Ask the people to sold you the
security program.

 

[Diane Poremsky [MVP]]

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+edata+security+management for links
to information - few of us here have Acers or use the software. If you can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

can not send emails, have ran encryption and cant get it off

 

[gerard]

the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+edata+security+management for links
to information - few of us here have Acers or use the software. If you can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo will
help

Can you explain the problem with a bit more detail? Include the outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you get.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

can not send emails, have ran encryption and cant get it off

 

[VanguardLH]

the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send

So which problem do you want help with?

"can not send emails, have ran encryption and cant get it off"

That describes TWO problems. If encryption is no longer what you care
about, no point in asking about it.

Not until your last post did you ever bother to mention Gmail. So did
you enable POP or IMAP access in your Gmail account? Go check the
server-side settings in your account.

 

[Diane Poremsky [MVP]]

Are you scanning outgoing email with an antivirus scanner?
What firewall do you use?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

the error message that is coming up is 800cccod, the encryption is not the
problem.
i've went into gmail went through all the instruction to set my emails up
with outlook, messages still failing to send

if you aren't using the software, uninstall it. But first check with Acer
experts - if you have items encrypted and uninstall it, they might remain
encrypted.

See http://www.google.com/search?q=acer+edata+security+management for
links
to information - few of us here have Acers or use the software. If you
can
find an Acer forum you'll get better advice.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

out look 2003. the message is encrypted by acer edata security
management. i
ran that programe by mistake. not an it expert dont know if this onfo
will
help

:

Can you explain the problem with a bit more detail? Include the
outlook
version, type of account (pop/imap/exchange) exactly what you did and
what
happens when you try to send mail - include any error messages you
get.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

can not send emails, have ran encryption and cant get it off