Two copies of same Personal Folders

[JMB]

I have just installed OUTLOOK on a new laptop and trransferred my OUTLOOK.PST
over to the new machine.

I have now seeing two sets of identical Personal Folders in the main of the
main OUTLOOK screen. I can't close either copy.

I have checked the path and it is exactly the same file that is being shown
twice.

 

[DAVE]

Hi,
Install the latest Office-service-pack.
See attaches article,
http://support.microsoft.com/kb/843489
Try with a new E-mail-profile
http://support.microsoft.com/kb/829918/en-us
Rgrds,

 

[JMB]

I had run all the updates.

I ran Microsoft Update again but it did not find any updates for Office.

I set up a new profile which does not have the duplicate set of folders so
importing from my old file at the moment then can use the new one.

Thanks

 

[DAVE]

Welcome,
Just click on the link "Why should I rate a post?" at the bottom of this
window.
Rgrds,

 

[Roady [MVP]]

Don't use import but connect to it by File-> Open-> Outlook Data File
instead.
In your account settings you can set it as your default delivery location

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I had run all the updates.

I ran Microsoft Update again but it did not find any updates for Office.

I set up a new profile which does not have the duplicate set of folders so
importing from my old file at the moment then can use the new one.

Thanks