Two different ways to read LDAP in Entourage?

[lucas.de.vil]

Hello everybody.

I'm trying to use an non-Microsoft LDAP server in coorporation with
Apples Addressbook and Entourage 11.2.1

There I found something that looks like a bug to me.
When I am setting up my LDAP server, start the Entourage integrated
Addressbook and type the first few letters of a users name, then it
shows the results.

But when I'm about to write a new mail and use that address book for
searching addresses in the LDAP-directory, nothing happens.

No error, no results, nothing.

Does anybody know what's the matter with that?
Or am I doing anything wrong?
The search base is 'fn=ContactRoot', which works pretty fine in both
Apple Addressbook and Entourage Addressbook.

So what's the matter? +confused+

Greetings, Marco

 

[Mickey Stevens]

Go to Entourage > Preferences. Under "Mail & News Preferences", click
"Compose". Make sure the option to "Search directory services when
addressing messages" is checked.

Then, when you type an address into the To, Cc, or Bcc field of a new
e-mail, you should see results from the LDAP servers appear in the
AutoComplete box.

 

[Marco Feltmann]

Thanks for your reply, Mickey.

Make sure the option to "Search directory services when
addressing messages" is checked.

This box is checked.
I've un- and re-checked it just for fun ; )

Then, when you type an address into the To, Cc, or Bcc field of a new
e-mail, you should see results from the LDAP servers appear in the
AutoComplete box.

This doesn't take effect.
When I'm typing the first few letters, 'jas' for example, nothing
appears in the AutoComplete box.
Even 'check name' doesn't give a result.

Searching for 'jas' in the directory of the addressbook shows all
people matching in either name or mail address. Nobody of these people
is found, not even them whose name and mail both are beginning with
'jas'...

The LDAP server couldn't be the problem, because in the addressbook it
works.

Greetings, Marco

 

[Nathan Herring [MSFT]]

Can you find those same contacts when you are in Address Book view with your
directory services account selected? We use a slightly different LDAP query
in these cases, relying on Ambiguous Name Resolution (ANR) to reduce server
load. Are the things you're looking for stored in attributes that are part
of the ANR set on your Active Directory box? Or, is this not an AD box, and
just another LDAP implementation (we don't use ANR in those cases).

-nh