Two Personal Folders Appear; Only want One

[Jimbo]

Running Outlook 2003 on XP Home. Everything is
functional when I start Outlook but there is a nuisance
factor I would like to eliminate. For some reason there
are 2 sets of Personal Folders in the Navigation pane.
The first set is apparently a default set and the ssecond
one is one I copied from an older version of Outlook.
How can I eliminate the first set of Personal Folders and
only see the one that now appears as the second set?

 

[Russ Valentine [MVP-Outlook]]

You cannot close the default set of folders. You must first configure the
second set to be the default, restart Outlook, then you can R click and
close the set that is no longer the default. Here's how:
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders").

 

[Guest]

Your solution worked perfectly! Thanks for the help and
your patience in dealing with us neophites!

Jimbo

-----Original Message-----
You cannot close the default set of folders. You must first configure the
second set to be the default, restart Outlook, then you can R click and
close the set that is no longer the default. Here's how:
- Go to Tools > E-mail Accounts > View or change existing e-mail accounts
- Select the PST you added in the "Deliver New e-mail to the following
location" dropdown (it will most likely appear just below the current
default Personal Folders file) > Finish
- Exit and Restart Outlook
- You can now close the previous default PST (R-click on that pst folder
while in Folder View and select "Close <foldername> Folders").
--
Russ Valentine
[MVP-Outlook]

Running Outlook 2003 on XP Home. Everything is
functional when I start Outlook but there is a nuisance
factor I would like to eliminate. For some reason there
are 2 sets of Personal Folders in the Navigation pane.
The first set is apparently a default set and the ssecond
one is one I copied from an older version of Outlook.
How can I eliminate the first set of Personal Folders and
only see the one that now appears as the second set?

.