Two profiles password help

[Attila Csokai]

We use Outlook with Exchange, and there are a couple assitants who, using
their laptops, need to logon to Outlook as their managers also. User a has
had her and the boss's Outlook profile setup for months now, switching
between the two profiles without being prompted for passwords. The other
user who we just setup with two profiles, exactly the same way, is being
prompted for the username and password everytime she switches between
profiles.

I have tried everything I can think of in resolving this issue, but Im out
of ideas?
Does anybody some tips?
Thanks,
Attila

 

[Milly Staples [MVP - Outlook]]

Have you checked the second user's settings under the Account authentication
to see if they are the same as the first user?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Attila Csokai asked:

| We use Outlook with Exchange, and there are a couple assitants who,
| using their laptops, need to logon to Outlook as their managers also.
| User a has had her and the boss's Outlook profile setup for months
| now, switching between the two profiles without being prompted for
| passwords. The other user who we just setup with two profiles,
| exactly the same way, is being prompted for the username and password
| everytime she switches between profiles.
|
| I have tried everything I can think of in resolving this issue, but
| Im out of ideas?
| Does anybody some tips?
| Thanks,
| Attila

 

[Attila Csokai]

Yes, actually that was one of the first things I did. It is NTLM
authentication for both.

Attila


"Milly Staples [MVP - Outlook]"

 

[Milly Staples [MVP - Outlook]]

Are they both accessing the Exchange server locally or are they using a VPN?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Attila Csokai asked:

| Yes, actually that was one of the first things I did. It is NTLM
| authentication for both.
|
| Attila
|
|
| "Milly Staples [MVP - Outlook]"
| || Have you checked the second user's settings under the Account
|| authentication
|| to see if they are the same as the first user?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Attila Csokai asked:
||
||| We use Outlook with Exchange, and there are a couple assitants who,
||| using their laptops, need to logon to Outlook as their managers
||| also. User a has had her and the boss's Outlook profile setup for
||| months now, switching between the two profiles without being
||| prompted for passwords. The other user who we just setup with two
||| profiles, exactly the same way, is being prompted for the username
||| and password everytime she switches between profiles.
|||
||| I have tried everything I can think of in resolving this issue, but
||| Im out of ideas?
||| Does anybody some tips?
||| Thanks,
||| Attila

 

[Attila Csokai]

Both accessing the Exchange server at the office (locall) without a VPN.


"Milly Staples [MVP - Outlook]"

 

[Attila Csokai]

Problem solved. I had to give user B manage mailbox permission in person A's
AD account.

Attila

Both accessing the Exchange server at the office (locall) without a VPN.


"Milly Staples [MVP - Outlook]"

Are they both accessing the Exchange server locally or are they using a
VPN?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Attila Csokai asked:

| Yes, actually that was one of the first things I did. It is NTLM
| authentication for both.
|
| Attila
|
|
| "Milly Staples [MVP - Outlook]"
| || Have you checked the second user's settings under the Account
|| authentication
|| to see if they are the same as the first user?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Attila Csokai asked:
||
||| We use Outlook with Exchange, and there are a couple assitants who,
||| using their laptops, need to logon to Outlook as their managers
||| also. User a has had her and the boss's Outlook profile setup for
||| months now, switching between the two profiles without being
||| prompted for passwords. The other user who we just setup with two
||| profiles, exactly the same way, is being prompted for the username
||| and password everytime she switches between profiles.
|||
||| I have tried everything I can think of in resolving this issue, but
||| Im out of ideas?
||| Does anybody some tips?
||| Thanks,
||| Attila