UDP packet for notification to outlook client on Citrix seems to fail

A

Arjan

Hello,

In our network we use Citrix Presentation Server 4.0. Our citrix server
(windows 2003 SP1) has Office 2002 installed with SP3. All users use
outlook to connect to Exchange 2003 SP2.

When a new mail arrives at the Exchange server it takes between 1
second to 1 minute for the new mail item to popup (new mail
notification) in outlook. This indicates that the UDP packet, which is
send by Exchange, is not picked up by the client because the mail is
not immediatly shown in outlook. When UDP fails, outlook 2002 reverts
back to polling with a random interval of max 1 minute. A simple test
(Q270065) confirms the above.

Exchange and Citrix are on the same subnet and there is no NAT of
firewall separating to two. The windows 2003 NICs are not firwalled,
but they are teamed (DL380 servers)

My question is:
Is it possible that multiple outlook 2002 clients on one Citrix Server
disrupt the UDP packet notification system. I cannot seem to find any
issues on the internet regarding this problem.

Arjan
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top