Are any error numbers or messages given? Are you running Office Update on an
administrator account? If you're not you should be. If that does not work
select Start · Run, then type "%windir%/Downloaded Program Files" and press
enter. Right-click "Office Update Installation Engine" and select "Remove".
Delete the OfficeUpdate folder located in C:/Program Files. Now try running
Office Update again, you should be prompted to install the new ActiveX
control.
