C
Connie.Axt
We are running Project Server 2003 SP1.
Exact steps were not reported to me precisely but here's what I've been
told by the Administrator: After adding a new resource through the
Enterprise Resource pool and saving Microsoft Project it hung longer
than normal. The resource did not appear to have been created since
she was not listed in the Enterprise Resource pool or any of the PWA
menus. Admin attempted to add again but she got the error that said
she already existed and was a duplicate. Admin received an error that
the resource was checked out and next checked resource back in but
still not visible. This new resource is listed 3 times in the
MSP_Resources table.
The New Resources are added to MSP_Resources table but are not in the
MSP_Web_Resources table and not visible in the resource pool or any
user screens other than through reports viewing the MSP_Resources table
directly in the database through our reporting tool. Error received in
MSP when adding to the resource pool is "There is a problem adding the
user. Project Server was unable to add the specified user..."
Attempting to update existing resources and modify their RBS. Update is
entered and saved but when we close the resource to check it back into
the server we get "Project Server encountered a problem with this error
code: 56. ..."
When attempting to update a user in the Admin screen through PWA "An
Error occurred while completing the operation. The Problem appears to
be isolated to resources and users as we can create projects and delete
projects. PM's are able to save their project plans and accept
updates.
Please let me know if I have ommitted any information which might be
needed to determine where our problem is and what can be done to
resolve the issue. We are unable to do any user/resource maintenance
at the current time.
Thank you,
Connie
Exact steps were not reported to me precisely but here's what I've been
told by the Administrator: After adding a new resource through the
Enterprise Resource pool and saving Microsoft Project it hung longer
than normal. The resource did not appear to have been created since
she was not listed in the Enterprise Resource pool or any of the PWA
menus. Admin attempted to add again but she got the error that said
she already existed and was a duplicate. Admin received an error that
the resource was checked out and next checked resource back in but
still not visible. This new resource is listed 3 times in the
MSP_Resources table.
The New Resources are added to MSP_Resources table but are not in the
MSP_Web_Resources table and not visible in the resource pool or any
user screens other than through reports viewing the MSP_Resources table
directly in the database through our reporting tool. Error received in
MSP when adding to the resource pool is "There is a problem adding the
user. Project Server was unable to add the specified user..."
Attempting to update existing resources and modify their RBS. Update is
entered and saved but when we close the resource to check it back into
the server we get "Project Server encountered a problem with this error
code: 56. ..."
When attempting to update a user in the Admin screen through PWA "An
Error occurred while completing the operation. The Problem appears to
be isolated to resources and users as we can create projects and delete
projects. PM's are able to save their project plans and accept
updates.
Please let me know if I have ommitted any information which might be
needed to determine where our problem is and what can be done to
resolve the issue. We are unable to do any user/resource maintenance
at the current time.
Thank you,
Connie