Unable to check for updates on this computer

M

Marc

I got the following error when trying yo get the latest
security patches for Office 2000:
Error! Unable to check for updates on this computer
The Office Update site is unable to check for updates on
this computer. This may be happening because of one of the
following reasons:
You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source if
Unavailable.

I did exactly what is described above, so I know the
problem. The KB article describes the problem, but doesn't
tell me how to fix it. What can I do to get the latest
patches to load?

Thanks in advance for the help!!
 
B

BALJIT

I TWO HAVE THE SAME PROBLEMS, SO I TRIED TO REINSTALL MY
OFFICE 2000 CD AND THE COMPUTER DOES NOT SEEM TO READ
THEM AT ALL
 
M

Marshall

See my solution response to Steve's "data1.msi" posting
dated 11/12. Run the cleanup utility to unistall Office
2000 and then reinstall it. This solution only works with
Windows Installer Versions 1.1 and earlier.

Post whether or not this works for you.
 

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