P
P.Lanz
(I have office 2000 small business and I think its SP-3. At least
that's what appears in "about Microsoft Word", "about Microsof Excel"
etc, in the Help button)
Since a few days officeupdate stops at 40% and then my machine makes
the same noise as if i wanted to access A: without a floppy inserted.
Then the following windows comes up:
"The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:
You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable."
None of the above reasons do actually apply. I have win98se, no
network problems, all .MSP files, last point does also not apply.
Btw, I also can't install office patches downloaded elsewhere on the
Office site, the same noise comes up and the above text appears.
These problems seem to have started after applying patch KB 833 989
for IE 6 SP1 mentioned in the Microsoft Security Bulletin Summary for
September, 2004.
Any help would be highly appreciated.
Peter
that's what appears in "about Microsoft Word", "about Microsof Excel"
etc, in the Help button)
Since a few days officeupdate stops at 40% and then my machine makes
the same noise as if i wanted to access A: without a floppy inserted.
Then the following windows comes up:
"The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:
You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.
Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be referenced
for future update operations. If the files are missing you will not be
able to apply Office updates. You may also be unable to uninstall
Office products as a result of the same problem. Please contact
Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable."
None of the above reasons do actually apply. I have win98se, no
network problems, all .MSP files, last point does also not apply.
Btw, I also can't install office patches downloaded elsewhere on the
Office site, the same noise comes up and the above text appears.
These problems seem to have started after applying patch KB 833 989
for IE 6 SP1 mentioned in the Microsoft Security Bulletin Summary for
September, 2004.
Any help would be highly appreciated.
Peter