unable to click and drag at all when in word

L

lgsuss

bought a new macbook. installed word. everything went fine until i
tried to delete a file. was unable to click and drag it into the
trash. this is something so basic i feel it must be something very
simple that i have disabled, but for the life of me i cannot figure out
what to do. any ideas out there?
 
B

Barry Wainwright [MVP]

bought a new macbook. installed word. everything went fine until i
tried to delete a file. was unable to click and drag it into the
trash. this is something so basic i feel it must be something very
simple that i have disabled, but for the life of me i cannot figure out
what to do. any ideas out there?

If this is a file you dragged over from another installation, it is likely
to be an ownership issue - one of the side-'benefits' of a Unix system!

That file is 'owned' by a different user to your new identity on the
macbook. If you 'get info' on the file in the Finder you should be able to
reset the ownership to your new identity and then delete the file.
 
J

John McGhie [MVP - Word and Word Macintosh]

If you are trying this from the File menu within Word, SORRY. The Window
you see is a Mac OS Finder Window, and it does not permit file operations
such as Delete and Rename.

The Apple Finder does not allow these operations when it is opened as a
child of another application, which is what is happening in Word.

The Windows explorer does allow this, and Word thus expects it to work. It
looks like it should work. But on the Mac, it doesn't.

First close the document, then find it in the Mac finder if you want to
delete it.

Note: If you have been copying or pasting to or from the document, you may
have to Quit Word before you will be able to delete it. Word and the
Clipboard leave locks on files after you close them in case you want to
paste their content anywhere else. The locks are released when you close
the original application.

Cheers

bought a new macbook. installed word. everything went fine until i
tried to delete a file. was unable to click and drag it into the
trash. this is something so basic i feel it must be something very
simple that i have disabled, but for the life of me i cannot figure out
what to do. any ideas out there?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top