unable to connect to outgoing mail server (SMTP)

[Chris]

Maybe someone can help me with this...

My ISP has now implemented a program that if their customer is not connected
to their ISP (I am out of town for two months and on a hotel wireless
connection) that customer can no longer access their outbound email server.
Fine.. crappy, but fine =)

I have removed all of those accounts from Outlook, and now only have my
company email parameters set up (inbound & outbound servers, user name, pw,
etc.) but still cannot sent or receive regularly. Even when the "test account
settings" does give me a successful notification (about a 20% success rate),
I still never receive the test mail (funny though, I can still receive spam

.<)

What's odd is that all my outgoing emails appear in my "Sent" folder with
the date and time the "went through" but nobody ever receives them. I don't
even get an error message at all!

I have repaired, reinstalled, restarted and deleted and verified accounts
for the entire week. I run AdAware religiously, update McAfee VirusScan twice
weekly, and full system scan for viruses weekly as well. I contacted the
wireless ISP here and tried using their own outbound email server settings. I
even restored to a point last week when all was well (this just started on
Monday 10/31/05.) All of this to no avail.

The particulars:

OS: Windows XP Home Edition with SP2 Build 2600
Office XP Standard for Students and Teachers (Version 2002)
AntiVirus Protection: McAfee

Thanks for any information/tips/ideas =)

 

[Milly Staples [MVP - Outlook]]

Simply set your authentication to use your incoming server name/credentials
on the outgoing server.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris asked:

| Maybe someone can help me with this...
|
| My ISP has now implemented a program that if their customer is not
| connected to their ISP (I am out of town for two months and on a
| hotel wireless connection) that customer can no longer access their
| outbound email server. Fine.. crappy, but fine =)
|
| I have removed all of those accounts from Outlook, and now only have
| my company email parameters set up (inbound & outbound servers, user
| name, pw, etc.) but still cannot sent or receive regularly. Even when
| the "test account settings" does give me a successful notification
| (about a 20% success rate), I still never receive the test mail
| (funny though, I can still receive spam
|| .<)
|
| What's odd is that all my outgoing emails appear in my "Sent" folder
| with the date and time the "went through" but nobody ever receives
| them. I don't even get an error message at all!
|
| I have repaired, reinstalled, restarted and deleted and verified
| accounts for the entire week. I run AdAware religiously, update
| McAfee VirusScan twice weekly, and full system scan for viruses
| weekly as well. I contacted the wireless ISP here and tried using
| their own outbound email server settings. I even restored to a point
| last week when all was well (this just started on Monday 10/31/05.)
| All of this to no avail.
|
| The particulars:
|
| OS: Windows XP Home Edition with SP2 Build 2600
| Office XP Standard for Students and Teachers (Version 2002)
| AntiVirus Protection: McAfee
|
| Thanks for any information/tips/ideas =)

 

[Chris]

Thanks, Milly,

Still nothing. Passed another "test' and received no email in my box. My
office sent me a test email and I got it, replied back, went from outbox to
sent folder, and they received nothing.

Any other ideas? =)