Unable to delete an email from inbox

T

teenzbutler

I have an Exchangeserver (Windows Server 2003, Outlook 2003). One user has
several computers offsite and those computers have been setup with POP
accounts. In addition, the setting "Leave copy of messages on server" is
enabled so that he can retrieve emails on all his computers if he so desires.
We have a email that refuses to be deleted from the inbox. This email is
causing an error when he does a send/receive on all his computers. Because
the "Leave a copy..." is enabled, it continues to try and download. When I
go to Delete it, I receive "Unknown Error". The email is from "Postmaster"
with the subject "Delivery Status Notification (Delay)". Does anyone have
any advise on how to remove this email? I have done a reboot on our
Exchangeserver hoping to release any locks, but that didn't work.
 

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