Unable to delete Auto_close macro

[Philip Herlihy]

I'm trying to advise a friend who had several viruses on his Windows 2000
machine. All that's left now is a macro in Word 2000 called Auto_Close. At
one point it appeared to be active when saving a document, but now it
doesn't appear to be doing anything. Nevertheless, the Delete option is
greyed out. How can we get rid of this?

We've studied this:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;211800 (What to do
if you have a Macro Virus),
tried starting Word with the Shift key down, and renaming Normal.dot, but
that hasn't helped. Nor is there any sign of it in the Organiser. What's
going on?

 

[Jezebel]

Delete the template or add-in that contains it.