Unable to delete junk email and permenantly delete deleted email i

E

Edukator

I have been trying to delete both junk mail and deleted email in Outlook
2007, but keep getting the message that an error has been found in the file
outlook.pst. I have followed all the steps and then some, but nothing works.
Incidently, the number of actual junk emails is 5, the number next the Junk
email folder reads (4294967295). This is very frustrating, please help.
 
B

Brian Tillman

Edukator said:
I have been trying to delete both junk mail and deleted email in
Outlook 2007, but keep getting the message that an error has been
found in the file outlook.pst. I have followed all the steps and
then some, but nothing works. Incidently, the number of actual junk
emails is 5, the number next the Junk email folder reads
(4294967295). This is very frustrating, please help.

Have you tried using the Inbox Repair Tool (SCANPST.EXE_ on your PST?
You'll find it on the Microsoft Office Tools menu or in
%ProgramFiles%\Microsoft Office\Office12
 
E

Edukator

Brian,
I have tried the Inbox Repair Tool, but, without success. First, I cannot
identify a single file to be fixed. Second, it simply will not execute when
instructed to. Hope you or someone has additional suggestions or even tell
me what I am doing wrong with the Inbox Repair Tool.
 
E

Edukator

As it turns out, I cannot delete ANYTHING in Outlook 2007. I have tried
restore etc. and noth work. If anyone has a solution, please let me know. I
would rather not pay $49 for something that is an Outlook problem.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top