Unable to display the folder...

[M P]

Hi!

I just notice that I cannot access my folders on Outlook Public folder when
created a shortcut on my Outlook Today, it just give me this error:

Unable to display the folder. Microsoft Office Outlook could not access the
specified folder location

But when I will directly check the path, it is accesible. I am using MS
Office Outlook 2003 SP2 on Windows XP Pro SP2 thru MS Exchange 2000.

 

[jpduffy]

I am suddenly having the same problem. If you find a solution, could you
please post it or, better yet, send it to me.

Thank you

 

[Darren]

I am suddenly having the same problem. If you find a solution, could you
please post it or, better yet, send it to me.

Thank you

I have too. (not using Exchange though) One thing that I noticed on my
machine is that in the "address" part of the toolbar, instead of
showing "outlook://\Personal%20Folders\Inbox" it shows
"outlook:/./\Personal%20Folders\Inbox"
Why that period appears between the two right leaning slashes is beyond
me. I've given up on trying to figure it out. (Mail is still reachable
in the "Favorites" area on the left.)

 

[M P]

I have tried searching thru KBs but didn't find any solution. Have you tried
reinstalling Outlook?

 

[dlkereluk]

I have tried searching thru KBs but didn't find any solution. Have you tried
reinstalling Outlook?

Oh, many times. First I tried the Detect and Repair a number of times,
along with a complete removal and reinstall of both Outlook and the
Office Suite (I thought that possibly by removing the other apps, it
might end some conflicts between them that caused problems in Outlook.)
I tried search through the Registry in case the "address" that I spoke
of was there somehow, but again, no luck.

Darren.

 

[tonytech]

I have too. (not using Exchange though) One thing that I noticed on my
machine is that in the "address" part of the toolbar, instead of
showing "outlook://\Personal%20Folders\Inbox" it shows
"outlook:/./\Personal%20Folders\Inbox"
Why that period appears between the two right leaning slashes is beyond
me. I've given up on trying to figure it out. (Mail is still reachable
in the "Favorites" area on the left.)

same here , infact get the same "outlook:/./\Personal%20Folders\Inbox" as you, this problem is also in outllok 2007, am wondering if a microsoft update has done this? tried everything including wiping out my pst file and rebuilding it, still no joy

 

[M P]

Its one week since we post this issue, I think microsoft is finding some way
on how to resolve this problem (I hope so). Have you tried calling Microsoft
Support? I am planning to call them today to confirm this problem.

 

[tonytech]

Ok, have found a way of fixing this,
you export the contacts, emails, tasks calandar, separately to pst files
then either rename or delete all of outlook data files,(not the exported
ones), including uninstalling it, then reinstall, then import the folders
back in.

i orignally tried to export the whole personal folders, but still had
problems with outlook, so then broke it up into sections. hope this helps

 

[tonytech]

and yes, there must be a way easier way of fixing this, then the way i just
outlined in previous post

 

[Milly Staples [MVP - Outlook]]

A new mail profile is known to fix a myriad of issues.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tonytech asked:

| and yes, there must be a way easier way of fixing this, then the way
| i just outlined in previous post
|
| "M P" wrote:
|
|| Its one week since we post this issue, I think microsoft is finding
|| some way on how to resolve this problem (I hope so). Have you tried
|| calling Microsoft Support? I am planning to call them today to
|| confirm this problem.
||
||
|| |||
|||
||| "Darren" wrote:
|||
||||
|||| jpduffy wrote:
||||| I am suddenly having the same problem. If you find a solution,
||||| could you
||||| please post it or, better yet, send it to me.
|||||
||||| Thank you
|||||
||||| "M P" wrote:
|||||
|||||| Hi!
||||||
|||||| I just notice that I cannot access my folders on Outlook Public
|||||| folder when
|||||| created a shortcut on my Outlook Today, it just give me this
|||||| error:
||||||
|||||| Unable to display the folder. Microsoft Office Outlook could not
|||||| access the
|||||| specified folder location
||||||
|||||| But when I will directly check the path, it is accesible. I am
|||||| using MS
|||||| Office Outlook 2003 SP2 on Windows XP Pro SP2 thru MS Exchange
|||||| 2000.
||||
|||| I have too. (not using Exchange though) One thing that I noticed
|||| on my machine is that in the "address" part of the toolbar,
|||| instead of
|||| showing "outlook://\Personal%20Folders\Inbox" it shows
|||| "outlook:/./\Personal%20Folders\Inbox"
|||| Why that period appears between the two right leaning slashes is
|||| beyond me. I've given up on trying to figure it out. (Mail is
|||| still reachable in the "Favorites" area on the left.)
||||
|||| same here , infact get the same
|||| "outlook:/./\Personal%20Folders\Inbox" as you, this problem is
|||| also in outllok 2007, am wondering if a microsoft update has done
|||| this? tried everything including wiping out my pst file and
|||| rebuilding it, still no joy

 

[tonytech]

well, i am totally exasperated, outlook has given me the same error again ,
was error free for total of 24hrs.

Milly, does it fix this "unable to display the folders" error ?

 

[M P]

It doesn't help. I've tried creating a new profile but still error occur.
"Milly Staples [MVP - Outlook]"

 

[Darren]

It doesn't help. I've tried creating a new profile but still error occur.

Like the multitude of my fellow befuddled users whose messages appear
elsewhere in this thread, I have tried that one (profile) too. As I
said "Why that period appears between the two right leaning slashes is
beyond me."

With kind regards,

Darren

 

[M P]

I have tried calling MS product support. I need to pay $11 for this
incident. Cmon! anyone from microsoft can help us on this portal?

 

[Milly Staples [MVP - Outlook]]

Microsoft does not monitor this "portal." These news groups are
peer-to-peer and an occasional bored Microsoft employee may grace us with
their presence but there is no guarantee.

BTW, $11 is a bargain. Normal support incidents are $35 for home users and
$250 for corporate users.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, M P asked:

| I have tried calling MS product support. I need to pay $11 for this
| incident. Cmon! anyone from microsoft can help us on this portal?
| ||
|| M P wrote:
||| It doesn't help. I've tried creating a new profile but still error
||| occur.
||
|||||||| I have too. (not using Exchange though) One thing that I
|||||||| noticed on my machine is that in the "address" part of the
|||||||| toolbar, instead of
|||||||| showing "outlook://\Personal%20Folders\Inbox" it shows
|||||||| "outlook:/./\Personal%20Folders\Inbox"
|||||||| Why that period appears between the two right leaning slashes
|||||||| is beyond me. I've given up on trying to figure it out. (Mail
|||||||| is still reachable in the "Favorites" area on the left.)
||||||||
|||||||| same here , infact get the same
|||||||| "outlook:/./\Personal%20Folders\Inbox" as you, this problem is
|||||||| also in outllok 2007, am wondering if a microsoft update has
|||||||| done this? tried everything including wiping out my pst file
|||||||| and rebuilding it, still no joy
||
|| Like the multitude of my fellow befuddled users whose messages appear
|| elsewhere in this thread, I have tried that one (profile) too. As I
|| said "Why that period appears between the two right leaning slashes
|| is beyond me."
||
|| With kind regards,
||
|| Darren

 

[daniel_stacey]

If you are using Internet Explorer 7 then try uninstalling it and going
back to IE 6. I was using IE 7 and after I uninstalled it my Outlook
Today folder shortcuts started working again.

 

[M P]

Oh yeah. I use IE7 Beta3. I'll try to uninstall this and will let you know
the result.

thanks

 

[M P]

Exactly! IE7 Beta 3 makes this happen. Any patch that are available?

 

[Milly Staples [MVP - Outlook]]

Yes, uninstall the beta.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, M P asked:

| Exactly! IE7 Beta 3 makes this happen. Any patch that are available?
|
| || Oh yeah. I use IE7 Beta3. I'll try to uninstall this and will let
|| you know the result.
||
|| thanks
||
|| ||| If you are using Internet Explorer 7 then try uninstalling it and
||| going back to IE 6. I was using IE 7 and after I uninstalled it my
||| Outlook Today folder shortcuts started working again.

 

[.Pete..]

I just notice that I cannot access my folders on Outlook Public folder when
created a shortcut on my Outlook Today, it just give me this error:

Unable to display the folder. Microsoft Office Outlook could not access the
specified folder location

But when I will directly check the path, it is accesible. I am using MS
Office Outlook 2003 SP2 on Windows XP Pro SP2 thru MS Exchange 2000.

According to this KB article:
http://support.microsoft.com/default.aspx?kbid=814556

This is a known problem, fixed by the Office SP3 update.

I haven't had the problem myself, in spite of running IE7 Beta 3. I would
be curious if the SP3 update fixes the problem for any or all of you, while
still allowing you to use the IE7 Beta 3.