Unable to Enter New Product Key During Installation of Office 2008

[MGMN]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I just purchased a second Mac for my home. During the configuration of the second Mac at the Apple Store, they installed Office 2008 (I had already used one product key to install on my other home computer). When I tried to use Office applications on the original computer, a dialog box told me that I had used my licenses. I think what happened is that the Mac store used the same product key that I used for the original installation on my first machine.

As per directions on this site, I have uninstalled Office 2008, including the plist files, and then re-installed. However, during the reinstall process, I am not asked for a product key. I get a screen that shows the product number, but I am not given the chance to enter a new key. As a result, when I finish the install I face the same issue and I can't use the applications.

I am trying to figure out how to use on of the other product keys to install Office 2008. Any ideas or suggestions would be welcome.

Thank you

 

[Diane Ross]

I am trying to figure out how to use on of the other product keys to install
Office 2008. Any ideas or suggestions would be welcome.

<http://www.entourage.mvps.org/version/license_version.html#reset>

 

[MGMN]

Thank you for this post. Unfortunately, I tried all of the option provided without success. I have uninstalled the software (after deleting libraries, etc.) several times, and each time it uses the same product ID and does not provide me the opportunity to enter a product key. I also tried the "remove office' approach listed in the attached post, and it did not work for me on several attempts.

I appreciate the help and welcome any other ideas. Thanks again.

 

[Diane Ross]

Thank you for this post. Unfortunately, I tried all of the option provided
without success. I have uninstalled the software (after deleting libraries,
etc.) several times, and each time it uses the same product ID and does not
provide me the opportunity to enter a product key. I also tried the "remove
office' approach listed in the attached post, and it did not work for me on
several attempts.

Try installing in a new User. Go to System Preferences --> Create a New User
in Accounts. Give the User Admin privileges.

Switch to the New User by logging out/in or use Fast User Switching. Install
Office.

Just to be sure...

Delete these two files on one of the machines:

~:Libraryreferences:Microsoft:Office 2008:Microsoft Office 2008
Settings.plist

where ~ is your home folder, and

HD:Applications:Microsoft Office 2008:Office:OfficePID.plist

When you start an Office app, you'll be asked for a CD Key.

If the above fails, please try the following:

Please delete

\Applications\Microsoft Office 2008 folder
Your User Folder\Library \Preferences\Microsoft\Office 2008
Reinstall Office