unable to find older emails in entourage (canfind them in spotlight)

[vineetd]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: imap I am a newbie to both mac and entourage. I can see that entourage archives mails older than 2 months such that they don't appear in my inbox. But spotlight can find them.

What is this feature called? How can I see all my mails in just Inbox?

 

[Diane_Ross_MVP]

I am a newbie to both mac and entourage.

Cheers and Welcome to Mac! I have a few tips and links posted to help new
users here:

I can see that entourage archives
mails older than 2 months such that they don't appear in my inbox. But
spotlight can find them.

By default Entourage does not archive older messages. Who is your IMAP
provider. Is it possible they delete mail older than two months?

Are you using the Entourage Spotlight search or the Finder Spotlight search?

<http://www.entourage.mvps.org/2008/main_window.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[vineetd]

I checked with my IT and they have this policy of purging emails older than 2 months. I guess I am responsible for backing up my own email. I am beginning to wonder if there is any advantage to using IMAP over POP if I am required to download emails locally and then archive them for future reference.

Can I configure entourage to automatically move my emails to a local folder while using still using IMAP? Or does this mean I have to move to POP?

 

[Diane Ross]

I checked with my IT and they have this policy of purging emails older than 2
months. I guess I am responsible for backing up my own email. I am beginning
to wonder if there is any advantage to using IMAP over POP if I am required to
download emails locally and then archive them for future reference.

Can I configure entourage to automatically move my emails to a local folder
while using still using IMAP? Or does this mean I have to move to POP?

Since the IMAP is coming from your provider, they probably purget that cache
as well.

There used to be a script to move mail from Exchange to folders "On My
Computer" but it's broken now. You can find third party applications to do
this. See this link for info and a link to a third party application,
Entourage Exchange Accounts Optimize. There might be others.

AutoArchive Exchange Account to "On My Computer"

Move all e-mail older than 60 days from your Exchange account folders to
archive folders within the "On My Computer" folder tree.

<http://www.entourage.mvps.org/exchange/autoarchive.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>