Unable to get enhanced form. Only get the orginal form that was sent

[Alex Martinez]

Hello,

I have a form that a user sent me that contains a stationary I deleted it
and populate the form with text, combo boxes. It also has To, From,
Subject. This form enables a user to populate information and send it to a
database administrator. I saved the form as an oft extention and publish
it. It looks great when I go Form -> Run this form it looks fine to me. My
problem is when I test ths form I run into a problem. I go into Outlook
2003 I go to New Mail Message Choose form and select the form I enhanced - I
get the form it looks great I populate the form and send it via e-mail to my
address and when I open it up I don't get the text boxes, combo boxes, etc.
All I get is the original oft that contains the stationary that was sent to
me. What gives all I did was use a co-worker oft and enhanced it. I would
sure appreciate anybodys help. Thank you in advance

 

[Hollis D. Paul]

What gives all I did was use a co-worker oft and enhanced it. I would
sure appreciate anybodys help. Thank you in advance

First, did the co-worker get more than just stationary when they used the
unenhanced form?

There could be a couple of problems with what you did:

1) The form was split, with a compose and a read form. You changed the
compose form, but didn't add anything to the read form. Usually, you do
not want to use split forms; but, if you do, then you want to create all
the common elements, and then split the form.

2) You did not send the form using the TNEF wrapper. This is forced by
choosing to always use rtf format when sending the form. This is done on
the Contact data item for the recipient. You open the Contact data item,
right-click the email address, and choose properties. Depending on the
version of Outlook you are using, there will be a check box, or a
drop-down list box, and you check the box or select the rtf option.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[Sue Mosher [MVP-Outlook]]

Did you click the Edit Read Page button and create a read layout with the same controls as you added for the compose layout?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Alex Martinez]

Sue,

Thanks, I copied the oft file into my work network and it seem to work. I
was able to populate the form, but when I send it out the receiver does not
get the populated form just the form I have to firgure this out. I recently
purchased your book and it was helpful. Thanks again.

Did you click the Edit Read Page button and create a read layout with the
same controls as you added for the compose layout?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Alex Martinez]

Thanks for the tip Paul

What gives all I did was use a co-worker oft and enhanced it. I would
sure appreciate anybodys help. Thank you in advance

First, did the co-worker get more than just stationary when they used the
unenhanced form?

There could be a couple of problems with what you did:

1) The form was split, with a compose and a read form. You changed the
compose form, but didn't add anything to the read form. Usually, you do
not want to use split forms; but, if you do, then you want to create all
the common elements, and then split the form.

2) You did not send the form using the TNEF wrapper. This is forced by
choosing to always use rtf format when sending the form. This is done on
the Contact data item for the recipient. You open the Contact data item,
right-click the email address, and choose properties. Depending on the
version of Outlook you are using, there will be a check box, or a
drop-down list box, and you check the box or select the rtf option.

Hollis D. Paul [MVP - Outlook]
Mukilteo, WA USA

 

[Sue Mosher [MVP-Outlook]]

Did you check the box for "send form definition with item" on the (Properties) page in design mode?

Does the form include custom fields?

What Outlook version and build number?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Alex Martinez]

Hi Sue,

Yes, I did check the box for 'send form definition with item" on the
Properties page in design mode. I am not sure what you mean about custom
fields. I did created "custom" text boxes using Field Chooser. I created
the form using Outlook 2003 (Sp2) and using it in my work place, which we
use Outlook 2002. I am not sure what build number means. Thanks again Sue.


Did you check the box for "send form definition with item" on the
(Properties) page in design mode?

Does the form include custom fields?

What Outlook version and build number?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Your custom text boxes are display controls that show the data that Outlook actually stores in custom properties, which you created with the Field Chooser.

Build number is the number that begins with 11. on the Help | About Microsoft Outlook dialog.

Repeating my earlier question: Did you click the Edit Read Page button in design mode to make a read layout that includes your text boxes, bound to the same fields as on the compose layout?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Alex Martinez]

The build number of my Outlook 2003 is (11.8002.6568) SP2. I did not click
on the Edit Read Page button. Thanks


Your custom text boxes are display controls that show the data that Outlook
actually stores in custom properties, which you created with the Field
Chooser.

Build number is the number that begins with 11. on the Help | About
Microsoft Outlook dialog.

Repeating my earlier question: Did you click the Edit Read Page button in
design mode to make a read layout that includes your text boxes, bound to
the same fields as on the compose layout?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

That explains the problem then. You need to customize the read layout to present the data you want the recipients to see.