Unable to locate mspst.dll

[Ernie Fenwick]

I have had a problem in Office XP and have had to delete Outlook 2003. I am
trying to install Outlook XP but although the install runs ok and the
shortcut appears on the desktop, when I try to run it I get 'abnormal
program terminated' message. I have tried to run it from 'Install on first
run' setting. I got a message Unable to open default email folders An
unexpectederror has occurred. MAPI was unable to locate the information
service mspst.dll. Be sure the service is correctly installed and
configured. I cannot locate mspst.dll anywhere on the hard drives (XP is a
download version)

Any help please

Ernie

 

[Roady [MVP]]

What was the issue with Outlook 2003 what made you do a downgrade?
Also Outlook XP isn't a "download version". You can buy a copy at your local
computer store.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have had a problem in Office XP and have had to delete Outlook 2003. I am
trying to install Outlook XP but although the install runs ok and the
shortcut appears on the desktop, when I try to run it I get 'abnormal
program terminated' message. I have tried to run it from 'Install on first
run' setting. I got a message Unable to open default email folders An
unexpectederror has occurred. MAPI was unable to locate the information
service mspst.dll. Be sure the service is correctly installed and
configured. I cannot locate mspst.dll anywhere on the hard drives (XP is a
download version)

Any help please

Ernie