Unable to obtain list of tables from the data source

[Jim]

I have just created a new contacts folder in Outlook and
then I went to Word to use the mail merge wizard for
printing envelopes. It worked fine the first time, but I
did not complete the process, because I saw some changes
I wanted to make on the contacts list. I made the
changes and shut down my computer. Today after I
restarted the computer, and tried to do the same thing
after I click on Choose Contacts Folder and Choose
profile, I get this error message, "Unable to obtain list
of tables from the data source." Any ideas on how to get
rid of that.

Thanks,
Jim

 

[Jim]

Cindy,

Thanks, but that didn't work.... The only way that I
have been able to get it to work is to go through
the "Repair Microsoft Office" setup on the disc that
Office came on. Each time that I do that, it will find
the data tables, but after I shut down and restart the
computer, it will give me the error message again
saying "Unable to obtain list of tables from the data
source"

Jim

 

[Peter Jamieson]

Could be worth looking at

http://support.microsoft.com/default.aspx?scid=kb;en-us;326529

Please let us know if the solution suggested in there works for you.

 

[Jim]

Thanks again, but that didn't work either. I followed
the instructions, and nothing seemed to happen, so I did
a search on my computer, found the fixmapi.exe file and
tried to run it from there. Still nothing seemed to
happen. In the case that it actually did work, I opened
Word again and tried to do the mail merge. It gave me
the same error message "Unable to obtain list of tables
from the data source."

 

[Jim]

To all those who have tried to help, I say, "Thank you."
I finally figured out the problem today, and maybe the
solution will help others. I use Eudora as my email
program and when I would open Eudora after going through
the "Detect and repair errors in my office installation"
it would ask me if I wanted to make Eudora my default
email program and I would always answer "Yes." So after
opening Eudora and making it my default email program, I
would get the error message, "Unable to obtain list of
tables from the data source." To fix the problem, I
simply went into Internet Explorer and changed the
default email program back to Outlook and it works fine.