Unable to open Excel

[Mary Henderson]

Hi!

I'm unable to open Excel, and hoping someone might
have suggestions. The last time I used my computer,
everything was fine. When I booted up this morning,
though, I got into my e mail, and into Windows
Explorer, but it wouldn't let me open a file in Excel.
It froze my computer up. I tried opening a file a
couple times from Windows Explorer, trying different files, and then
tried just to open Excel, but I can't get into Excel.

I get the following error message: "Excel caused a
general protection fault in USER.EXE at
0006:0000686f". I also get a message saying my system
resources are dangerously low, and do I want to shut
down Excel. But I have plenty of unused resources on
my computer.

I'm using Office 2000, Windows 98 2nd edition, and
also Novell Client 32. I've tried reinstalling Windows and Office, but
no luck. Everything else, including Word, works, but not Excel.

Would be very appreciative of any suggestions!

Thanks!

Mary

 

[Mary Henderson]

Hi!

Looked at the recent posts, and saw suggestion about deleting *.xlb
file. Worked for me!!!!!! So.... never mind.....

Thanks to the list anyhow, for providing the answer, albeit in another
post

Mary

 

[Guest]

I had the very same problem this morning. Excel 2002 in
MS Office XP had been working just fine when I went away
on a business trip last Monday. When I went to use Excel
this morning I had the very same problems with General
Protection Faults, Low System Resourses and Computer
Freeze-ups.

When I first tried to search for "*.xlb" it
returned "Excel10". I didn't think this was it at first,
forgetting that the primary Excel file is "Excel.exe".
Yet, I deleted the "Excel10.xlb" file anyway, and the
program has been working just fine ever since.

Thanks to this forum, I didn't have to go through the
trouble of unistalling all of MS Office and reinstalling
it again. By the way, the MS Office Repair function had
not corrected the problem; I had to delete
the "Excel10.xlb" file.

Thanks,
Mike