"Unable to open http: etc"

[John Gregory]

The error message continues: "Cannot locate the Internet server or proxy
server".

This is the message I occasionally get when I click a hyperlink I placed on
a Word 2003 document. If I copy the link and paste it into my browser, I
immediately link to the webpage.

Anyone have an idea why this happens?

 

[Jay Freedman]

Hi John,

Have a look at http://support.microsoft.com/?kbid=890474. If all the
conditions in the Cause section are true, get the Office Service Pack 2.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[John Gregory]

Thanks, Jay. I'll check it out. However, when I clicked your link, it took
me to my directory that I believe Windows XP created under C:\Documents and
Settings when I created and identity using my machine for the first time.

 

[Jay Freedman]

The link in my post should take you to a page in the Microsoft KnowledgeBase
with the title 'You receive a "The address of this site is not valid" error
message when you click a hyperlink in an Office 2003 document'. If it
really opens something under your Documents and Settings folder, you have a
big problem with the way Windows is interpreting hyperlinks -- not something
I know how to fix.

 

[John Gregory]

I checked another forum reply that had a hyperlink. Got the same results;
directed to my own directory. So I copied the link you gave me, placed it in
a Word created email to myself and sent it. When it arrived I clicked it and
got the link perfectly. Something appears to be happening in Outlook
Express. Make sense? Can you suggest another MS Forum that might deal with
this? I don't know if it should be OE or Windows XP.

 

[Suzanne S. Barnhill]

Instead of copy/pasting into an email, why didn't you just paste into the
address bar of your browser?

 

[Jay Freedman]

You probably want the newsgroup microsoft.public.outlookexpress.general.

But I'm as puzzled as Suzanne -- why not try pasting the link into Internet
Explorer's address bar first?

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[John Gregory]

Suzanne & Jay, I pasted it into a Word document because I wanted a link I
was given in a forum viewed with Outlook Express to appear in an email I
read in Outlook. I already knew the browser worked when I pasted the address
directly to Internet Explorer. I was trying to determine if the issue had
something to do with a hyperlink being imbedded in another document. It
does.

Since posting here, I discovered on the forum Jay suggested (under a message
of 5/18 on"http links") that the issue involves Internet Explorer 7 (beta)
.... which I'm running along with FireFox. IE7 demands that it be default; I
had FF as default.

Thanks to all for the help.

 

[Jay Freedman]

Ahah, an interesting bit of information. So far I've resisted the
temptation to try IE 7 beta -- I have the Office 2007 beta, and one
beta at a time is enough -- but I also have FireFox set as my default
browser, so I could have run into the same problem.

Thanks for the reply.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.