Unable to open jpg attachment in Outlook 2003

[Peter Facey]

Double clicking on a jpg attachment says !Application not found. It does not
say what app is not found. It does not give me option to associate a program
with jpg.

WinXP is configured to open jpgs in Windows Picture & Fax viewer. Clicking
on jpg file in Win Explorer opens it correctly.

I have admin privs.

I have searched and searched but cannot find any Outlook configuration
option about this.

 

[Roady [MVP]]

Tried clearing your SecureTemp folder already?
http://www.howto-outlook.com/faq/securetemp.htm

 

[Peter Facey]

Actually no, because I have no trouble opening other attachments (pdf, doc
etc), and I only built this system last week. However, tried it now. There is
only one file in that folder.

BTW Win explorer would not show me the \Temporary Internet Files\OLKBF
folder, even though I run with "don't hide protected operating system files"
and "show hidden system files and folders". Fortunately, command line DIR
showed it.

Is there a registry key that tells outlook what app to run to open a jpg?

Tried clearing your SecureTemp folder already?
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Double clicking on a jpg attachment says !Application not found. It does
not
say what app is not found. It does not give me option to associate a
program
with jpg.

WinXP is configured to open jpgs in Windows Picture & Fax viewer. Clicking
on jpg file in Win Explorer opens it correctly.

I have admin privs.

I have searched and searched but cannot find any Outlook configuration
option about this.

 

[Roady [MVP]]

I know, that is because the Temporary Internet Files folder is a special
folder as the guide explains.

Outlook doesn't have to do anything with opening attachments. You can set
your file associations in Control Panel-> Folder Options-> tab File Types

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Actually no, because I have no trouble opening other attachments (pdf, doc
etc), and I only built this system last week. However, tried it now. There
is
only one file in that folder.

BTW Win explorer would not show me the \Temporary Internet Files\OLKBF
folder, even though I run with "don't hide protected operating system
files"
and "show hidden system files and folders". Fortunately, command line DIR
showed it.

Is there a registry key that tells outlook what app to run to open a jpg?

Tried clearing your SecureTemp folder already?
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Double clicking on a jpg attachment says !Application not found. It
does
not
say what app is not found. It does not give me option to associate a
program
with jpg.

WinXP is configured to open jpgs in Windows Picture & Fax viewer.
Clicking
on jpg file in Win Explorer opens it correctly.

I have admin privs.

I have searched and searched but cannot find any Outlook configuration
option about this.

 

[Peter Facey]

As explained in my first post, Windows jpg association was already set up and
working. However, I have fixed this problem, without knowing why, by changing
the association to MS office Picture Manager.

I know, that is because the Temporary Internet Files folder is a special
folder as the guide explains.

Outlook doesn't have to do anything with opening attachments. You can set
your file associations in Control Panel-> Folder Options-> tab File Types

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Actually no, because I have no trouble opening other attachments (pdf, doc
etc), and I only built this system last week. However, tried it now. There
is
only one file in that folder.

BTW Win explorer would not show me the \Temporary Internet Files\OLKBF
folder, even though I run with "don't hide protected operating system
files"
and "show hidden system files and folders". Fortunately, command line DIR
showed it.

Is there a registry key that tells outlook what app to run to open a jpg?

Tried clearing your SecureTemp folder already?
http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Double clicking on a jpg attachment says !Application not found. It
does
not
say what app is not found. It does not give me option to associate a
program
with jpg.

WinXP is configured to open jpgs in Windows Picture & Fax viewer.
Clicking
on jpg file in Win Explorer opens it correctly.

I have admin privs.

I have searched and searched but cannot find any Outlook configuration
option about this.