Unable to open signature

S

SalamETC

Our corporate users are migrated to Exchange mail server and using their mail
with Microsoft Outlook 2007. Now many users are facing problem with opening
signature icon as it is just hanging the screen.
 
R

Roady [MVP]

Tried removing/recreating their signatures already?
Tools-> Options-> tab Mail Format-> hold CTRL when clicking on the
Signatures... button. Copy the listed files and folders to another location
and see if it works now.
 
S

SalamETC

The issue is there for new and existing users and relocating the signature
folder is not a solution.
 
R

Roady [MVP]

No, don't relocate the Signature's folder; empty it. Does it work then?
Which "signature icon" are you referring to?
Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top