Unable to print OFFICE 2007 WORD & OUTLOOK docs

[JoyImpiombato]

Cannot print Office 2007 Word docs or Outlook pages. But I am able to print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a few
minutes the file just disappears from the print queue.
Can someone please help???
thanks

 

[JoAnn Paules]

Did you check to make sure you have the proper printed selected?

 

[JoyImpiombato]

Yes - correct printer is selected. Please note I can actually print Office
2007 Excel & Publisher files + pdfs. I just cannot print Office2007 Word +
Outlook pages.

Did you check to make sure you have the proper printed selected?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Cannot print Office 2007 Word docs or Outlook pages. But I am able to
print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a few
minutes the file just disappears from the print queue.
Can someone please help???
thanks

 

[JoAnn Paules]

Have you checked for updated printer drivers? Specifically what is the error
message?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Yes - correct printer is selected. Please note I can actually print Office
2007 Excel & Publisher files + pdfs. I just cannot print Office2007 Word +
Outlook pages.

Did you check to make sure you have the proper printed selected?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message

Cannot print Office 2007 Word docs or Outlook pages. But I am able to
print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a few
minutes the file just disappears from the print queue.
Can someone please help???
thanks

 

[JoyImpiombato]

You know it must be a driver issue, I just tried another printer (a canon)and
I can print both word & outlook document types - therefore there is nothing
in the settings that's a problem. I had even been to the epson website and
updated the drivers!Anyway - next will be contacting Epson about the issue.
Thank you!!
joy

Have you checked for updated printer drivers? Specifically what is the error
message?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Yes - correct printer is selected. Please note I can actually print Office
2007 Excel & Publisher files + pdfs. I just cannot print Office2007 Word +
Outlook pages.

Did you check to make sure you have the proper printed selected?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message
Cannot print Office 2007 Word docs or Outlook pages. But I am able to
print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a few
minutes the file just disappears from the print queue.
Can someone please help???
thanks

 

[JoAnn Paules]

I'm sorry I couldn't help you fix the problem but at least narrowing down
the problem is better than knowing nothing. Good luck with Epson.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

You know it must be a driver issue, I just tried another printer (a
canon)and
I can print both word & outlook document types - therefore there is
nothing
in the settings that's a problem. I had even been to the epson website and
updated the drivers!Anyway - next will be contacting Epson about the
issue.
Thank you!!
joy

Have you checked for updated printer drivers? Specifically what is the
error
message?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message

Yes - correct printer is selected. Please note I can actually print
Office
2007 Excel & Publisher files + pdfs. I just cannot print Office2007
Word +
Outlook pages.

:

Did you check to make sure you have the proper printed selected?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message
Cannot print Office 2007 Word docs or Outlook pages. But I am able
to
print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a
few
minutes the file just disappears from the print queue.
Can someone please help???
thanks

 

[JoyImpiombato]

Thanks for your help
joy

I'm sorry I couldn't help you fix the problem but at least narrowing down
the problem is better than knowing nothing. Good luck with Epson.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

You know it must be a driver issue, I just tried another printer (a
canon)and
I can print both word & outlook document types - therefore there is
nothing
in the settings that's a problem. I had even been to the epson website and
updated the drivers!Anyway - next will be contacting Epson about the
issue.
Thank you!!
joy

Have you checked for updated printer drivers? Specifically what is the
error
message?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message
Yes - correct printer is selected. Please note I can actually print
Office
2007 Excel & Publisher files + pdfs. I just cannot print Office2007
Word +
Outlook pages.

:

Did you check to make sure you have the proper printed selected?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



message
Cannot print Office 2007 Word docs or Outlook pages. But I am able
to
print
Office 2007 Publisher & Excel files, pdfs, jpgs etc. -
Printer identifies an error (with Word and Outlook docs)and after a
few
minutes the file just disappears from the print queue.
Can someone please help???
thanks