Unable to receive e-mail, but can send.

[CKL0927]

Using Outlook in Office 97 and Comcast cable broadbent. I can send e-mail but
cannor receive and after attempting to receive e-mail I get Error mesagge:
"Microsoft Windows(TM) Messaging Subsystem Spooler has encountered a problem
and needs to close". This is a home computer connected to Comcast through a
Linksys 4 port router. The e-mail has been working normally. The only changes
that I am aware of would be Microsoft Security updates and Norton Internet
Security updates.

 

[Brian Tillman]

Using Outlook in Office 97 and Comcast cable broadbent. I can send
e-mail but cannor receive and after attempting to receive e-mail I
get Error mesagge: "Microsoft Windows(TM) Messaging Subsystem Spooler
has encountered a problem and needs to close". This is a home
computer connected to Comcast through a Linksys 4 port router. The
e-mail has been working normally. The only changes that I am aware of
would be Microsoft Security updates and Norton Internet Security
updates.

If NIS is configured to scan incoming mail, uninstall it and reinstall
without that option.

 

[CKL0927]

I uninstalled NIS and tried to receive e-mail but still get the Messaging
Subsystem Spooler error. I also tried uninstalling and reinstalling Office 97
but no change. I have now reinstalled NIS and still cannot receive e-mail.

 

[Brian Tillman]

I uninstalled NIS and tried to receive e-mail but still get the
Messaging Subsystem Spooler error. I also tried uninstalling and
reinstalling Office 97 but no change. I have now reinstalled NIS and
still cannot receive e-mail.

I have no other suggestions. Sorry.

 

[CKL0927]

Thanks for the response. Does anyone else have any suggestions?