Unable to receive email from a specific contact

[Forever 34]

We have one person in our Outlook contacts we cannot receive email from. All
names/addresses have been double checke and we have added this persons email
address to the safe senders/recipients areas under Email Options and Junk
mail options.

What else can we check or change?? No other people have contacted us
regarding unreceived emails.

 

[Russ Valentine [MVP-Outlook]]

What is the evidence that the problem is at your end? Sending issues reside
with the sender most of the time. You should start your troubleshooting at
that end.