Unable to receive emails I sent to myself

[Dezrei]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: pop

Hi, I'm new to entourage and have been sending messages to myself to test if I am able to receive them. Unfortunately, after 10 or more attempts, no messages came through.

I have asked someone else to send me an email and he was able to send it to me and was able to receive it too. I checked my bulk folder at yahoo online (because it doesn't go to entourage) and they weren't there too.

Can you please enlighten me on this one? It's a bit frustrating especially when I send a copy to myself to make sure the message was sent to other people. It beats the purpose of me sending it to myself if I don't get them anyway.

Hope to hear from anyone.

Thanks,

D

 

[William Smith]

Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor:
intel Email Client: pop

Hi, I'm new to entourage and have been sending messages to myself to
test if I am able to receive them. Unfortunately, after 10 or more
attempts, no messages came through.

I have asked someone else to send me an email and he was able to send
it to me and was able to receive it too. I checked my bulk folder at
yahoo online (because it doesn't go to entourage) and they weren't
there too.

Can you please enlighten me on this one? It's a bit frustrating
especially when I send a copy to myself to make sure the message was
sent to other people. It beats the purpose of me sending it to myself
if I don't get them anyway.

Are you sending from and to the same account? What happens if you send
from a different E-mail account?

Also, are you making sure to use Yahoo's SMTP server to send your
messages rather than your ISP's SMTP server? Many E-mail services such
as Comcast and Gmail will block messages when they know the message is
not coming from the domain of the sender.

For example:

If you send a message from (e-mail address removed) through Comcast's SMTP
server to another Comcast account then Comcast will think "This message
says it's from Yahoo but I don't see it *coming* from Yahoo. It must be
spam."

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[Dezrei]

Hey Bill,

Thank you for your response.

I have checked and

I have tried to send from my other email account (hotmail) not through entourage but by logging on the website itself. I got that message.

I tried yahoo from the website and sent one to the same yahoo account, but sadly i didn't get it. Not in entourage, not even in yahoo (on the website).

What's going on?

Still confused,

D

 

[Dezrei]

* *whoops**

That was supposed to be...

"I have checked the SMTP server, it was the Yahoo SMTP server I was using"

 

[William Smith]

Hey Bill,

Thank you for your response.

I have checked and

I have tried to send from my other email account (hotmail) not
through entourage but by logging on the website itself. I got that
message.

I tried yahoo from the website and sent one to the same yahoo
account, but sadly i didn't get it. Not in entourage, not even in
yahoo (on the website).

If you've found that you're seeing the same problem while using webmail
(taking Entourage completely out of the loop) then you'll need to
contact your E-mail service provider. This is not an Entourage issue.

Yahoo did have issues a few weeks ago where messages were getting
delivered several hours later. Possibly they are having issues again.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>