Unable to resize an image in Word 2007

[Christine]

Hi group,

I'm writing some documentation and have inserted some images into the
document. Unfortunately I can't seem to resize any of the images.

Here's what I'm doing:

1. Click on image, blue outline with square handles appears.
2. Hover over a handle, double arrow appears.
3. Click on handle and drag. I can see the drag outline.
4. The image is not resized.

What am I doing wrong?

Thanks much,
Christine