unable to save free/busy information

[debbied]

Hi,

We have an Exchange 2003 environement, with both XP and 98SE clients. The XP
clients have Outlook 2003, and the 98 clients use Outlook 2000. Whenever
users with 2000 open up a shared calendar and try to create or delete an
entry, this error message pops up:
"Unable to save free/busy information. Unable to open free/busy information."
We have Outlook 2000's SP3 installed, so does anyone know what could be
causing this? Any help would be greatly appreciated!

Thanks!

Debbie D.

 

[LLU]

SYMPTOMS
When you use the meeting planner to view another person's free/busy time,
you may receive the following error message:
Unable to load free/busy information
CAUSE
This behavior may occur because there is a problem with the other person's
published free/busy information.
RESOLUTION
To resolve this behavior, refresh the free/busy information by running
Outlook with the /CleanFreeBusy command-line switch on the computer that is
experiencing problems publishing free/busy information. To do this: 1. Click
Start, and then click Run.
2. In the Open box, type outlook.exe /cleanfreebusy.
3. Click OK.