Unable to see "save as" window in MS Off. Pro progs

[dave.bedford]

This a is a problem I have had for months and don't know how to fix,
its frustrating to say the least.

I have WinXP pro SP2 and Office XP pro and everything is up to date.

Basically the problem is only in MS Office progs and when i start a new
document then "save as" the computer works a little bit as expected
when opening up a "save as" window and the office prog fades slightly
as though there is a window opening.
However no window is visible.

If i click the mouse anywhere on screen I get a little beep from the
speakers as though I am clicking in an area outside where the "save as"
window should be.

If i press ESC I am returned to the program window.
If i type a few letters and press ENTER an egg timer briefly appears on
screen and when I check the default documents window I can see a new
document there.

I have tried uninstalling office and reinstalling office and the error
persists.

Clearly the "save as" window pops up but i cannot see it.


Any ideas anyone?

If i find a solution I will post it, but have had no luck on my own or
searching anywhere at the moment.

 

[garfield-n-odie]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
network drives that are not currently available.

 

[BeddyLad]

Tried that, the message was
"you have no networked drives to disconnect".

Any more ideas?


Cheers

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.