Unable to send web page to one note

[Radar]

I have Vista Home Premium with Office 2007 and have One Note installed. I
used to be able to send payment receipts etc from my online payments to One
Note but I am no longer able to. The option is in my printer selection but
nothing happens when I send. I am still able to send to One Note from Word
and I can send a test page from the printer properties for One Note but
nothing happens from web pages. I used to be able to do it and wonder if it
is a recent problem with one of the updates that have installed
automatically. Any help appreciated

 

[Erik Sojka (MVP)]

Did the setting under Tools | Options | Send to OneNote | Web Notes
change? If the destination set there is not the current page, OneNote
might not be showing that it sent the page.

Try verifying that setting is set to what you want, then try to send again
from IE. Update your WDS index, then try to search for text found on the
webpage you just sent. If OneNote is successfully adding the printed page,
you should be able to search for it.

 

[Radar]

Hi Erik,
My path is the personal folder, C:\Users\Helen\Documents\OneNote
Notebooks\Personal Notebook\Unfiled Notes.one, as it always has been. I have
checked again and it is still there.
I do not know what WDS index is: please explain?
As before, if I go into properties for One Note and 'send a test page' it
sends the windows test page to the correct place. But, if I send from a web
page it just disappears somewhere!?
Hope you can help, it could be one of the updates maybe??
regards

 

[Gil0723]

I'm having exactly the same problem. Send to OneNote works just fine for all
applications except IE7. It used to work in IE7, but recently stopped. I'm
running Vista Business SP1 (did SP1 break it?) and OneNote 2007 SP1. My
OneNote Options settings are good (like I said, it works in all other
applications). The Send to OneNote add-on is enabled in IE7. I've toggled the
add-on off and then back on but that didn't help. Office Diagnostics didn't
find any problems. There are no events logged in the event viewer. Currently,
if I want to send a web page to OneNote, I have to use FireFox.

 

[Dale K]

Start IE 7 as administrator (right click IE 7 icon run as administrator and
see if it will print.
Not sure yet of the cause but seems as if IE 7 protected mode printing is
now botched up.
Seems like a widespread problem if you search for IE 7 printing problems in
protected mode.
I have sp1 installed but am not sure when it quit working but am sure here
that the problem is recent for me.

 

[Gil0723]

Starting IE7 as administrated worked. Thanks, Dale K.

I checked for the existence of the problem on all of my Vista PCs (Home
Basic, Business, and Ultimate -- all are SP1) and it occurs on each one. I
hope Microsoft is aware of the problem and resolves it soon. In the mean time
I'll use Firefox as my default browser since it works properly with the Send
to OneNote feature without having to remember to run it as administrator. If
I "must" use IE7 and need to send a page to OneNote, at least there's a work
around.

 

[Dale K]

Glad the workaround worked. I hope this problem can be resolved soon. If I
find anything further I will post it here.

 

[Derek]

Hi Dale:

Are you logged in as administrator? I'm logged in as standard user and the
IE ON interface is ok...
Maybe reinstallation of Office and ON...hmm...

Derek

 

[Dale K]

Problem is after Vista SP installation the printer driver is
not certified correctly. Supposedly MS will supply a fix
soon!!
This problem is not just printing to OneNote but any IE 7
printing fails if protected mode is on. This started like I
mentioned after installing SP 1.

 

[Derek]

Hi Dale:

Oh, hmm...Did you call them, yet?

Derek

 

[Dale K]

No I found this info on a forum after a Google search.
Seems to be a widespread problem but with little
information!!

 

[Michael Wright]

I'm having this same issue as well. My machine has Vista Home Premium SP1.
I cannot print to the OneNote 2007 printer from IE. All other applications
seem to work just fine.

Thanks to anyone who can help us with this issue.

 

[Michael Wright]

I confirmed that this is a problem on another machine with Vista Home Premium
SP1. So, I have to computers with this issue. Anyone else having the
problem?

 

[Gil0723]

Completely by accident, I discovered that if you print from IE7 to the
Microsoft XPS Document Writer, save the XPS file to disk, open the XPS file
(which opens back up in IE7), you can print that XPS page from IE7 to the
Send to OneNote driver and it works (well, at least sometimes it works ...
the document appears in OneNote but you may or may not get all the graphics.)

Doing this is a pain, but if you absolutely have to get a web page from IE7
to OneNote you may want to try it and see if it works for you.

BTW - I'm running Vista Business SP1 ... not sure if that matters or not.

 

[Michael Wright]

I learned this afternoon that AVG Free (version 8) was keeping mine from
working correctly. I uninstalled this version which provides anti-virus
protection as well as anti-spyware and my print to OneNote 2007 works fine
again. I tested this on three different computers running Vista SP1. Hope
this helps.

 

[Derek]

Hi Michael:

What is AVG?

[BTW, it's great that you found a solution to the problem...because, imo,
this capability of IE would be part of the QC of SP1...]

Derek

 

[Michael Wright]

AVG is anti-virus software from Grisoft. You can find them in Google.

Hi Michael:

What is AVG?

[BTW, it's great that you found a solution to the problem...because, imo,
this capability of IE would be part of the QC of SP1...]

Derek

I learned this afternoon that AVG Free (version 8) was keeping mine from
working correctly. I uninstalled this version which provides anti-virus
protection as well as anti-spyware and my print to OneNote 2007 works fine
again. I tested this on three different computers running Vista SP1.
Hope
this helps.