Unable to start Outlook

K

klem

I have installed Outlook 2003 on a Win 2003 server but when I try to
start outlook it pops up a box 'Configuring Outlook' with various
steps Migrating account settings, Migrating preferences, etc
It is at this stage that outlook crashes 'Microsoft Outlook has
encountered a problem blah blah blah'
The error report has the following information
AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: mspst32.dll ModVer: 11.0.5604.0 ModStamp:3f314872
fDebug: 0 Offset: 0001c149

I did find another post which suggests renaming the file mspst32.dll
which I have tried. I have also tried removing all of the .pst files

Has anyone any idea
 
K

klem

Did you upgrade from an older version of outlook?
Did you try a new profile?
Are all updates installed?
Did you try opening outlook in safe mode?
(http://www.outlook-tips.net/beginner/safemode.htm)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010http://forums.slipstick.com/forumdisplay.php?f=34


I have installed Outlook 2003 on a Win 2003 server but when I try to
start outlook it pops up a box 'Configuring Outlook'  with various
steps Migrating account settings, Migrating preferences, etc
It is at this stage that outlook crashes 'Microsoft Outlook has
encountered a problem blah blah blah'
The error report has the following information
AppName: outlook.exe      AppVer: 11.0.5510.0     AppStamp:3f1380f0
ModName: mspst32.dll      ModVer: 11.0.5604.0      ModStamp:3f314872
fDebug: 0       Offset: 0001c149
I did find another post which suggests renaming the file mspst32.dll
which I have tried.  I have also tried removing all of the .pst files
Has anyone any idea

We did upgrade from an earlier version of the office suite in which
Outlok was working fine
I will download the updates which have not been done yet
Outlook will not start in safe mode either
 
D

Diane Poremsky [MVP]

Did you make a new profile in control panel, mail?


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

klem said:
Did you upgrade from an older version of outlook?
Did you try a new profile?
Are all updates installed?
Did you try opening outlook in safe mode?
(http://www.outlook-tips.net/beginner/safemode.htm)

--
Diane Poremsky [MVP - Outlook]
Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook
2010http://forums.slipstick.com/forumdisplay.php?f=34


I have installed Outlook 2003 on a Win 2003 server but when I try to
start outlook it pops up a box 'Configuring Outlook' with various
steps Migrating account settings, Migrating preferences, etc
It is at this stage that outlook crashes 'Microsoft Outlook has
encountered a problem blah blah blah'
The error report has the following information
AppName: outlook.exe AppVer: 11.0.5510.0 AppStamp:3f1380f0
ModName: mspst32.dll ModVer: 11.0.5604.0 ModStamp:3f314872
fDebug: 0 Offset: 0001c149
I did find another post which suggests renaming the file mspst32.dll
which I have tried. I have also tried removing all of the .pst files
Has anyone any idea

We did upgrade from an earlier version of the office suite in which
Outlok was working fine
I will download the updates which have not been done yet
Outlook will not start in safe mode either
 

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