unable to start processing services. you do not have permission to

[CAW@NG&G]

I have a outlook user that cannot connect to the exchange server. I tried to
fix the links for the shortcut bar but that did not resolve the connection
issue. I have reset as many switches that I can find that may resolve the
issue. At initial log in I get this error "unable to start processing
services. you do not have permission to log on." When I try to access a
folder I get "unable to display the folder. Microsoft outlook could not
access the specified folder location. you do not have permission to log on."
Does anyone have suggestions? I know I can set a new profile with a new
email address but that is last resort at this point.

 

[K. Orland]

Have you deleted and recreated the profile on the Outlook end?

 

[CAW@NG&G]

I did delete and recreate the profile on the client. I also set up the
profile on another PC and it worked fine telling me that its on the client
side and not the server.

 

[K. Orland]

In that case my next suggestion would be to back up the user's data and
delete the NT profile on the PC in question and recreate it.

 

[CAW@NG&G]

Can you assist me with locating the file to be deleted and should I delete
the profile first? Will the file recreate itself or do I need to create a
file?

 

[K. Orland]

You'll have to log on with administrative rights. It will be located in the
root of the user's profile folder. When you delete that file, the next time
the user logs on the entire profile will have to be recreated including the
Outlook profile. If there's any corruption in the network profile (and it
seems there might be since the profile works on other PC's), it will be
cleared out.
However before you delete this file and the user's folder under Documents
and Settings (assuming you're using W2K or newer), make sure you back up any
documents, spreadsheets, etc. that they have stored locally. Include their
Favourites and cookies as well since they will lose their bookmarks, etc. if
you don't. Make sure you search the PC for *.xls, *.doc, *.pdf, etc. and save
it to their Home/User folder on the network.
Let me know if that works. It's a little drastic but it often solves the
problem if the user profile on that PC is corrupted. Since that particular
user profile works on other PC's then that would be my guess. Don't carve it
in stone though!