Unable to update Entourage from 11.4.0 to 11.5.0

[bobmonty]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I am running Entourage 11.4.0. When I run Microsoft AutoUpdate, it tells me that "There are no updates available for your Microsoft software at this time. Please check again later."

I've also downloaded the 11.5.0 update manually from the Mactopia site and tried to install it on my computer, but when I try to run it I get the following error message: "The installer could not locate the correct version of the software required to install this update."

Can someone help me figure out what's going on here? Any help appreciated. Thank you.

 

[Ed Kimball]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I am running Entourage 11.4.0. When I run Microsoft AutoUpdate, it tells me
that "There are no updates available for your Microsoft software at this time.
Please check again later."

I've also downloaded the 11.5.0 update manually from the Mactopia site and
tried to install it on my computer, but when I try to run it I get the
following error message: "The installer could not locate the correct version
of the software required to install this update."

Can someone help me figure out what's going on here? Any help appreciated.
Thank you.

11.4.0 is the latest version of Entourage; only the other components of
office have been upgraded to a higher version number.

Here is the latest update, released last week:
http://support.microsoft.com/kb/960402
It upgrades Excel and Word to version 11.5.3

 

[Diane Ross]

I am running Entourage 11.4.0. When I run Microsoft AutoUpdate, it tells me
that "There are no updates available for your Microsoft software at this time.
Please check again later."

I've also downloaded the 11.5.0 update manually from the Mactopia site and
tried to install it on my computer, but when I try to run it I get the
following error message: "The installer could not locate the correct version
of the software required to install this update."

If you download this script application it will show you all the
applications and components. Even if ALL the Office applications aren't
updated each time, the Microsoft Component Plugin, which isn't an app, will
always show the latest update.

<http://www.entourage.mvps.org/downloads/scripts/find_office/04/FindOfficeVe
rsionInfo04v_app.zip>

Example for Office 2004: (not the latest)

Last update applied: 11.5.2

Microsoft Entourage: 11.4.0
Microsoft Excel: 11.5.2
Microsoft Word: 11.5.0
Microsoft PowerPoint: 11.5.1
Microsoft Component Plugin: 11.5.2
Junk E-Mail Protection: 11.3.4
Mac OS X 10.4.11 (8S2167)

 

[Ed Kimball]

If you download this script application it will show you all the
applications and components. Even if ALL the Office applications aren't
updated each time, the Microsoft Component Plugin, which isn't an app, will
always show the latest update.

<http://www.entourage.mvps.org/downloads/scripts/find_office/04/FindOfficeVe
rsionInfo04v_app.zip>

Example for Office 2004: (not the latest)

Last update applied: 11.5.2

Microsoft Entourage: 11.4.0
Microsoft Excel: 11.5.2
Microsoft Word: 11.5.0
Microsoft PowerPoint: 11.5.1
Microsoft Component Plugin: 11.5.2
Junk E-Mail Protection: 11.3.4
Mac OS X 10.4.11 (8S2167)

FYI - here's the latest data, updated on my Mac this afternoon:

Last update applied: 11.5.3

Microsoft Entourage: 11.4.0
Microsoft Excel: 11.5.3
Microsoft Word: 11.5.3
Microsoft PowerPoint: 11.5.1
Microsoft Component Plugin: 11.5.3
Junk E-Mail Protection: 11.3.4
Mac OS X 10.5.6 (9G55)

 

[Diane Ross]

FYI - here's the latest data, updated on my Mac this afternoon:

Thanks Ed.