unable to update Office 2000 Premium

G

Gregg

I receive the following message when trying to update
Office 2000 Premium:

"Office Update is unable to check for updates.
The Office Update site is unable to check for updates on
this computer. This may be happening because of one of
the following reasons..."

One of which is something to do with missing Windows
Installer patch files (.MSP files). I did an XP system
restore after an Office update, and this problem then
materialized for me. How do I resolve this?

greggsmith1 at sprintmail.com
 
S

Susan Ramlet

This is typically caused by corruption in the Windows Installer information
for your Office installation. You can fix it by using the Windows Installer
Cleanup Utility to remove the corrupted information per the instructions in
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301. After
removing your Office product listing with the utility, you'll need to
install your Office product again.

System Restore is one time when the installer data can get out of whack:

PRB: Windows System Restore Does Not Monitor Windows Installer Patch (.msp)
Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;814833
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Visio Utilizing 100% Memory - Troubleshooting 0
Updates for administrative installation Office 2003 0
Update Office (Outlook) 2007 on 13/09/2017 2
Unable To Update Office 2000 1
Unable to update MS Office 2003 using office updates 1
Problem with Upload Center on Office 2010 when using encrypted area on disk 0
Office 2000 data1.msi 2
Office 2000 Updates after Installation 1

Top